Miglaude Baptiste
9028 SW 215 ST Cutler Bay,FL
Summary
- To obtain The Clinical Care Navigator, Remote position with demonstrated command of courteous patients support and knowledge of health services.
License
Certified PTCB Pharmacy Technician certification Board 30133248-CPHT
Registered Florida State Board of Pharmacy Technician License
Overview
9
9
years of professional experience
Work History
Call Center Representative-Pharmacy Technicians
Walgreens Boots Alliance
Miami, FL
01.2023 - 03.2024
- Operates patient prescription requests within HIPAA guidelines and enters refill orders for processing.
- Correlates with patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
- Deliver assistance to Pharmacists.
- Determines Third Party Rejects by reviewing information, making corrections and resubmitting for processing according to patient plan demands.
Pharmacy Technican (Per Diem)
Baptist Health Hospital
Miami, FL
01.2022 - 05.2023
- Assisted the pharmacist in filling prescriptions, answered phone calls
- Maintained all the product labels.Dispensed medications to patients with pharmacist orders.
- Checked medications for content, accuracy and completeness. Promptly submitted replenishment orders to prevent shortages.
COVID-19 Tester
CVS Pharmacy
Miami, FL
09.2021 - 06.2022
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
Pharmacy Technician
Community Health Of South Florida Inc.
Miami, FL
08.2020 - 08.2021
- Communicated extensively with patients to provide assistance, support and instructions. Entered and processed patient prescriptions in company system. Administered medications as per pharmacist.
- Checked medications for content, accuracy and completeness of all drug packaging and labeling. Calculated dosage, filled prescriptions.
Front Desk Agent/PBX
Pullman Hotel
Miami, FL
01.2015 - 10.2017
- Checked-in and out to approximately 120+ guests on a daily basis.
Education
Bachelor of Science - Bachelor of Science Degree in Hospitality
Florida International University
Miami, FL12.2018
Pharmacy Technician -
Barry University
Miami, FL08.2011
Skills
- Languages : Spanish - French
- Software Skills- Microsoft Office, PowerPoint, Excel, extensive medical terminology Filling medication orders Multi-Tasks Problem Solving
Timeline
Call Center Representative-Pharmacy Technicians
Walgreens Boots Alliance
01.2023 - 03.2024
Pharmacy Technican (Per Diem)
Baptist Health Hospital
01.2022 - 05.2023
COVID-19 Tester
CVS Pharmacy
09.2021 - 06.2022
Pharmacy Technician
Community Health Of South Florida Inc.
08.2020 - 08.2021
Front Desk Agent/PBX
Pullman Hotel
01.2015 - 10.2017
Bachelor of Science - Bachelor of Science Degree in Hospitality
Florida International University
Pharmacy Technician -
Barry University
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