MIGNELLY PEREZ
Plano,TX
Summary
Accomplished Project Manager with a proven track record in leading projects by analyzing requirements and gathering detailed information from stakeholders to define objectives and deliverables. Expertise in developing, implementing, and optimizing operational processes to enhance efficiency and productivity. Skilled in creating and documenting standard operating procedures (SOPs) and working instructions, designing and monitoring key performance indicators (KPIs), and overseeing resource management to ensure effective utilization within project timeframes. Strong communicator with a focus on cross-functional coordination and environmental sustainability, including managing greenhouse gas (GHG) metrics and reducing utility consumption through recycling initiatives.
Overview
20
20
years of professional experience
Work History
Project Manager
07.2023
- Lead projects by analyzing requirements and gathering comprehensive information from stakeholders to define clear objectives and deliverables
- Develop, implement, and optimize operational processes to enhance overall efficiency and productivity across various departments
- Create and document standard operating procedures (SOPs) and working instructions based on industry best practices to ensure consistency and quality
- Design and monitor key performance indicators (KPIs) to track progress, assess performance, and drive continuous improvement initiatives
- Oversee resource management, ensuring effective allocation and utilization of resources within project timeframes to meet project goals
- Maintain clear and effective communication across cross-functional teams to coordinate efforts, address issues, and ensure project alignment
- Manage environmental metrics for all warehouses, including greenhouse gas (GHG) emissions and carbon footprint, collaborating with external consultants to define and achieve sustainability goals
- Support the implementation of strategies to reduce the consumption of public services and promote recycling initiatives, contributing to environmental sustainability and operational efficiency.
Freight Coordinator
Loloi Rugs
01.2023 - 06.2023
- Receive and audit invoices issued by carriers, verifying accuracy and compliance before approving payments
- Generate receipts and manage payment processes for carriers, including issuing approvals on payment portals when necessary
- Promptly address and dispute shipments reported as damaged, missing, or lost with carriers to resolve issues and recover costs
- Generate shipping quotes and coordinate Full Truck Load (FTL) domestic shipments as required, ensuring cost-effective and timely transportation
- Identify and dispute any carrier fees that do not align with pre-established rates or service descriptions, ensuring fair billing practices
- Report instances of bad practices or discrepancies to relevant departments, recommending and implementing corrective measures to minimize charges and improve processes.
Shipping LTL Supervisor
Loloi Rugs
05.2022 - 01.2023
- Manage a team of 12 people and coordinate all the LTL shipments properly (Manage Account, Pallets orders and single LTL)
- Monitored the operations team members that the full outbound process is done with a safe practice
- Researched and planned the most appropriate route for a shipment
- Responsible for keeping the shipping and office supplies inventory and requesting them on time
- Obtained, checked and prepared the documents for international shipments as Commercial Invoice, SLI, BOL and USPPI letter following regulations and fiscal regimes
- Maintain planning parameters and the follow-up of the protocols of each customer
- Respond and prioritized to Customers (Internal and External) request or inquiries about products or specific shipping methods
- Report the claims with different carriers, as well as timely collections
- Report all damage or missing products and manage the replacement in a timely manner
- Coordinate the logistics and transfers products between warehouse with 2 drivers
- Recorded the timesheets, warnings, PTO and PAF for every employee.
Shipping LTL Coordinator
Loloi Rugs
08.2021 - 05.2022
- Verify open order reports and manage their timely shipment
- Route E-commerce orders in the corresponding portals
- Respond and channel requests made to the department
- Obtained, checked and prepared the documents for international shipments as Commercial Invoice, SLI, BOL and USPPI letter
- Get freight quotes in the carrier’s portals
- Handle all the pallets and international shipments (tracking the pieces, prepare BOL, labels and schedule the picks up with the carries)
- Update the information of billboards in the area, schedules of daily tasks and digitize the signed BOLs
- Researched and planned the most appropriate route for a shipment
- Act as liaison between supervisor and others (departments, external contacts, vendors, etc)
LTL Shipping Clerk / Fulfillment Specialist
Loloi Rugs
08.2020 - 07.2021
- Classify and generate the batches with the orders that must be sent daily
- Consult the reports from the e-commerce portals to notify of any delayed or canceled orders
- Respond to requests made by customer service representatives for consolidation, change of address, or cancellation of orders
- Report any errors or discrepancies in orders (inappropriate ship via, blocked locations, size, and quantity of pieces) and redirect them to the appropriate team
- Verify and disseminate to the shipping clerks’ team or any department as corresponds to the special instructions of each order (QC inspections, tubed or any extra protection, consolidations
Cost and Budget Manager
ALUNE, CA
01.2014 - 01.2017
- Developed detailed valuation tables and conducted comprehensive price analysis by item, ensuring accurate cost estimation and financial planning for projects
- Prepared and monitored purchase orders for materials, overseeing payment management to maintain budgetary control and timely procurement
- Conducted inspections and ongoing monitoring of work to ensure alignment with budgetary constraints and project specifications
- Compiled and presented detailed results reports, including the percentage of work completion, to stakeholders for informed decision-making
- Managed and administered allocated resources efficiently, ensuring optimal utilization and alignment with project objectives
- Maintained proactive and effective communication with clients and administrative departments to ensure project alignment and resolve any issues promptly
- Coordinated the use of personal protective equipment (PPE), materials, and equipment, ensuring adherence to industrial safety parameters and regulatory standards
- Prepared unit prices for budgets related to commercial quotes, parametric budgets, and both public and private works competitions, ensuring accurate and competitive pricing.
Manager
Botiqueria (Franchise in the pharmaceutical area)
01.2009 - 01.2014
- Utilize ERP modules (Efficacis version III) to manage various operational functions, including inventory control and administrative tasks
- Coordinate monthly cyclical inventory checks, making necessary adjustments to ensure accuracy and optimal stock levels
- Validate medical prescriptions according to insurer restrictions and standards, ensuring compliance and accuracy in medical documentation
- Oversee administrative management, including recording purchase, expense, and payment invoices in the ERP system, and providing comprehensive purchase and sale books to the accountant for timely tax payments
- Manage the payment process for supplier and service invoices, ensuring timely and accurate transactions
- Handle personnel management tasks, including planning schedules, managing vacations, coordinating training, and enforcing excellent customer service standards
- Supervise staff to ensure adherence to operational and service standards, providing guidance and support to maintain high performance
- Ensure compliance with planograms, promotions, exhibitions, and medical sessions as established by the franchise, maintaining alignment with brand and operational guidelines.
Maintenance Supervisor
Multiservicios La Barca, c.a.
01.2003 - 01.2009
- Coordinate the activities and work schedule of cleaning staff in industrial plants, banks, and shops (staff of 82 workers) in the 3 states of the western central region
- Make requests and coordinate the timely delivery of materials and consumables, as well as PPE at each workstation
- Schedule operational, security, and health training for all new employees
- Respond to special customer requests in each company
- Report additional or out-of-contract work and analyze costs for budget preparation
- Maintain control of the industrial equipment used and coordinate their PM
- Create the SOPs and work risk analyzes.
Education
Bachelor of Industrial Engineering -
University Yacambu
01.2003
Skills
- Operational Process Optimization
- Requirements Analysis
- Stakeholder Engagement
- SOP and Documentation Development
- KPI Creation and Monitoring
- Cross-Functional Communication
- Resource Management
- Problem Solving and Analytical Skills
- Detail-Oriented and Proactive Approach
Timeline
Project Manager
07.2023
Freight Coordinator
Loloi Rugs
01.2023 - 06.2023
Shipping LTL Supervisor
Loloi Rugs
05.2022 - 01.2023
Shipping LTL Coordinator
Loloi Rugs
08.2021 - 05.2022
LTL Shipping Clerk / Fulfillment Specialist
Loloi Rugs
08.2020 - 07.2021
Cost and Budget Manager
ALUNE, CA
01.2014 - 01.2017
Manager
Botiqueria (Franchise in the pharmaceutical area)
01.2009 - 01.2014
Maintenance Supervisor
Multiservicios La Barca, c.a.
01.2003 - 01.2009
Bachelor of Industrial Engineering -
University Yacambu