Upbeat and energetic childcare provider with Child and Infant CPR/First Aid knowledge. Supports educational, entertainment and home requirements for parents. Responsive, dependable and vigilant with highly protective nature.
Overview
3
3
years of professional experience
Work History
Family Nanny
Kelly Mcdanielle
02.2023 - Current
Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self regulation.
Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
Established open communication with parents for seamless coordination in children''s daily routines and schedules.
Customer Service Representative
Continuum Global Solutions
04.2021 - 05.2024
Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
Developed a better understanding of the company's product offerings, creating greater enjoyment of the companies merchandise
Trained 6 new employees in customer service script recitation, conflict resolution, and data entry practices