Mignimah Vaughn
La Mesa,CA
Summary
Upbeat and energetic childcare provider with Child and Infant CPR/First Aid knowledge. Supports educational, entertainment and home requirements for parents. Responsive, dependable and vigilant with highly protective nature.
Overview
3
3
years of professional experience
Work History
Family Nanny
Kelly Mcdanielle
02.2023 - Current
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self regulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
- Established open communication with parents for seamless coordination in children''s daily routines and schedules.
Customer Service Representative
Continuum Global Solutions
04.2021 - 05.2024
- Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
- Developed a better understanding of the company's product offerings, creating greater enjoyment of the companies merchandise
- Trained 6 new employees in customer service script recitation, conflict resolution, and data entry practices
- Increased number of returned calls.
Education
Marketing
Northern Virginia Community College
Annadale, VA05.2023
Skills
- Customer service
- Computer literacy
- Communication skills
- Time management
- Microsoft word
- Microsoft excel
- Bilingual
- Toddler care experience
- Newborn care
- Creative play
Languages
French
Native or Bilingual
Timeline
Family Nanny
Kelly Mcdanielle
02.2023 - Current
Customer Service Representative
Continuum Global Solutions
04.2021 - 05.2024
Marketing
Northern Virginia Community College