Mignon Fields
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate and Distribution Clerk
UNITED STATES POSTAL SERVICE
Houston, TX
09.2021 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Logged reports, expenses, receipts and sales documents into digital database.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked closely with shift manager to solve problems and handle customer concerns.
Mail Carrier
UNITED STATES POSTAL SERVICE
Houston, TX
08.2020 - 02.2021
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Distributed mail on foot to residences and businesses, delivering to customers.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Administrative Assistant/ Receptionist
Student Success Center, San Jacinto Community College
Houston, TX
09.2018 - 08.2019
- Excellent Customer Service
- Assist with sign in for services
- Document imaging and indexes
- Organize and file Document
- Data entry
- Recommend course of action
- Answer phone calls
- Calculate fee bills
Insurance Verifier Specialist
Women's Health
San Antonio, TX
11.2017 - 03.2018
- Verified patient insurance coverage
- Worked with insurance companies
- Maintained accurate patient insurance records
- Updated patient benefit information
- Helped patients arrange payment for services
Medical Assistant
Women's Health
San Antonio, TX
08.2017 - 09.2017
- Documentation of patient's Vitals and symptoms
- Patient intake and Administrative duties
- Organized and file medical records
Administrative Assistant/ Receptionist
Zenith Education Group
San Antonio, TX
01.2017 - 06.2017
- Excellent Customer Service
- Responsible for Administrative Assistant for all Departments
- Answered Inbound and outbound phone calls and front desk duties
- Responsible copying, filing and scanning confidential documents
- Completed major projects and tasks with excellence and met all deadlines
Transportation Management Coordinator
US Army, United States Armed Forces
Washington, DC
12.2014 - 07.2016
- Responsible for reception desk to include inbound and outbound calls
- Data Entry
- Responsible for recording detail notes for management meetings
- Responsible for daily safety reporting
- Responsible for conducting equipment and vehicle daily safety checks
Certified Nurse Aid
St James House
Baytown, TX
11.2013 - 12.2014
- Responsible for All Nurse Aid Duties, Patient Care and Vital
- Documentation of resident's care and vitals
Education
Associates Degree - Health Information Management, Health Information Management
San Jacinto Community College
Diploma - Medical Assistant
Everest Institute
Certified Nurse Aide - undefined
Lee Community College
Skills
- ICD-9,10 and CPT Coding
- Microsoft Office
- Claim Gear/EMR
- Excellent Customer Service
- Vital Signs
- Filing
- Bookkeeping
- Insurance Verification
- Medical Terminology
- Appointment Scheduling
- Type 50 wpm
- CPR /First Aid
- HIPAA/OSHA
- EKG's
- Team player
- Detail oriented
- Document Imaging
- 3M's
- Inventory
- Safety briefings
- MS Office
- Microsoft Excel
- Powerpoint
- Customer Service
- Phone Etiquette
- Attention to detail
- Identifying differences in materials, following instructions, and detecting details among distracting
- Maintaining data integrity by detecting errors
- Using basic scheduling, attention to detail, and organizational skills in an office setting
- Communication and Interpersonal Skills
- Data Security and Confidentiality
- Analytical Thinking
Timeline
Retail Sales Associate and Distribution Clerk
UNITED STATES POSTAL SERVICE
09.2021 - Current
Mail Carrier
UNITED STATES POSTAL SERVICE
08.2020 - 02.2021
Administrative Assistant/ Receptionist
Student Success Center, San Jacinto Community College
09.2018 - 08.2019
Insurance Verifier Specialist
Women's Health
11.2017 - 03.2018
Medical Assistant
Women's Health
08.2017 - 09.2017
Administrative Assistant/ Receptionist
Zenith Education Group
01.2017 - 06.2017
Transportation Management Coordinator
US Army, United States Armed Forces
12.2014 - 07.2016
Certified Nurse Aid
St James House
11.2013 - 12.2014
Associates Degree - Health Information Management, Health Information Management
San Jacinto Community College
Diploma - Medical Assistant
Everest Institute
Certified Nurse Aide - undefined
Lee Community College
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