Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Miguel Aceves

Palmdale,CA

Summary

Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Department Associate

Target
07.2022 - Current
  • Assisted a team of 15 associates in achieving sales goals and providing excellent customer service in a fast-paced retail environment
  • Streamlined inventory processes, ensuring optimal stock levels and product availability, contributing to operational efficiency
  • Analyzed sales data to assist in decision-making and improve product placement, leading to a more effective store layout
  • Coordinated with vendors and internal teams to ensure timely deliveries and resolve issues, maintaining a smooth sales floor operation
  • Managed inventory tracking and restocking, ensuring accurate stock levels and reducing product shortages
  • Assisted with product merchandising and optimized store displays to improve customer engagement and sales performance
  • Played a key role in improving inventory management, reducing stock shortages by 15% through accurate tracking and restocking

Freelance Content Creator

11.2020 - Current
  • Created and managed social media content with a focus on audience engagement
  • Designed graphics and video thumbnails using Canva and Adobe Express to enhance visual appeal
  • Edited short-form and long-form videos using CapCut and Adobe Premiere Rush to optimize for YouTube and social media
  • Researched trending topics and hashtags to increase content visibility and engagement
  • Developed basic branding strategies for personal projects, ensuring consistency in visuals and messaging
  • Gained hands-on experience in graphic design and video editing, improving content quality

Mobile sales manager

MarketSource
08.2021 - 07.2022
  • Led and trained a small sales team, ensuring they met sales goals and delivered excellent customer service
  • Analyzed customer behavior and sales trends, identifying opportunities to improve sales performance
  • Created weekly performance reports using CRM tools to track sales trends and optimize marketing efforts
  • Managed vendor relationships, ensuring compliance with AT&Ts brand standards and promotional strategies
  • Assisted in marketing and in-store promotions to boost sales
  • Provided product recommendations and educated customers on features
  • Trained and coached team members to improve sales techniques
  • Help with selling the latest phones when they would release
  • Helped my team be one of the best stores in sales

Sales Associate

Premium Wireless
07.2020 - 08.2021
  • Sold and activated AT&T, T-Mobile, and Verizon postpaid devices and plans
  • Educated customers on mobile plans, promotions, and product features to drive sales
  • Helped set up in-store promotions and marketing displays to attract customers
  • Provided personalized recommendations to improve customer satisfaction and retention

Education

High School Diploma -

Pete Knight High School
01.2020

Associate's Program - Business Administration

College of the Canyons
03.2025

Skills

  • Digital marketing strategy
  • Search engine optimization
  • Content marketing strategy
  • Adobe creative cloud suite
  • Affiliate marketing
  • Customer experience improvement
  • Order fulfillment
  • Brand strategy
  • Online content creation
  • Google analytics data

Certification

  • Google Digital Marketing & E-commerce Professional Certificate, 03/25
  • Satisfaction Guaranteed: Develop Customer Loyalty Online, 03/25
  • Make the Sale: Build, Launch, and Manage E-commerce Stores, 03/25
  • Assess for Success: Marketing Analytics and Measurement, 03/25
  • Think Outside the Inbox: Email Marketing,03/25
  • From Likes to Leads: Interact with Customers Online, 03/25
  • Attract and Engage Customers with Digital Marketing, 03/25
  • Foundations of Digital Marketing and E-commerce, 03/25

Timeline

Department Associate

Target
07.2022 - Current

Mobile sales manager

MarketSource
08.2021 - 07.2022

Freelance Content Creator

11.2020 - Current

Sales Associate

Premium Wireless
07.2020 - 08.2021

Associate's Program - Business Administration

College of the Canyons

High School Diploma -

Pete Knight High School

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Miguel Aceves