Miguel Agramonte
Nashville,United States
Summary
Dynamic professional with a proven track record, excelling in inventory management and customer service. Skilled in upselling techniques, I consistently enhance guest engagement and satisfaction. My ability to foster team collaboration and prioritize tasks has driven significant operational improvements and contributed to achieving high sales performance.
Overview
16
16
years of professional experience
Work History
Key Holder
Psycho Bunny
Nashville, TN
12.2024 - Current
- Monitored floor stock levels and assisted in replenishing merchandise.
- Handled store opening and closing with consistent attention to established requirements.
- Maintained store cleanliness and assisted management with operational tasks.
- Consistently met sales goal during LOD segments.
- Worked with employees on customer engagement techniques.
Server/Bartender/Server Asst
P.F. Changs
Nashville, TN
11.2024 - Current
- Communicated professionally with customers, colleagues, and supervisors.
- Kept food service and preparation areas clean and neat.
- Listened to guest needs and responded promptly for personalized service.
- Followed safety, sanitization and food handling guidelines.
In-House Sales
Travel Leisure Co.
Nashville, United States
01.2023 - 11.2024
- Assisted owners in upgrading their accounts to align with their travel needs and habits
- Educated clients on available products and programs to enhance their ownership experience
- Effectively demonstrated the value of ownership upgrades, tailoring solutions to individual clients
- Consistently achieved high sales performance, generating over $1 million in revenue in fiscal year 2024
- Built strong client relationships, fostering trust and long-term satisfaction
Porter/Handyman
Trafalgar House Condominiums
New York, NY
06.2021 - 01.2023
- Contributed to maintenance operations for a 120-unit residential complex, logging, completing, and documenting repairs and improvements within target timelines
- Conducted daily grounds inspections, removing debris and completing repairs and maintenance as needed to ensure resident safety and maintain a clean environment
- Prepared apartments for turnover to new residents
Head of Security
G & G Security Group
New York, NY
01.2019 - 01.2023
- Deliver oversight and the coordination of training requirements
- Execute regional new hire orientation; enable guards in sustaining training certifications and ensure the delivery of high-quality instruction
- Arrange, implement, and advise security operations and systems layout, strengthen organizational efficacy, and ensure optimal surveillance monitoring-perform with high-degree of accuracy and precision
- Oversee and report on security checks, investigation, and surveillance, provide and review records and protocols-demonstrate a strong ability to analyze security
- Provide protection for high profile clients
Mobile Patrol Supervisor
Brosnan Risk Consultants
New York, NY
10.2018 - 07.2021
- Visit Client sites and ensuring security officers are performing their duties up to standards
- Build and maintain effective relationships with both clients and security officers
- Train security officers on post order and job function related software
- Respond to emergency call offs and requested absence to ensure sufficient coverage
- Work with command center to maximize efficient work flow
Assistant Machine Operator
BHU Foods
San Diego, Ca
07.2017 - 05.2018
- Coordinate and execute product demos for strategic marketing purposes
- Clean and maintain safe operation of baking production and product sealing equipment
- Maintain a positive relationship with distributors and business partners
- Perform various functions and duties throughout company operations
Optical Technician
VSP Optics
San Diego, Ca
07.2016 - 10.2016
- Identify and design work orders for expedited distribution
- Perform inventory control, stage work and quality assurance inspections
- Transcribe digital jobs through lab management systems
- Operate automatic taper, tint edge and uncut lenses while maintaining safety standards
Logistic Specialist
United States Navy
San Diego, Ca
09.2009 - 05.2012
Skills
- Team member support
- Upselling techniques
- Team collaboration
- Positive guest interactions
- Effective customer upselling
- Guest engagement
- Suggestive selling
- Customer service
- Task prioritization
- Performance improvement
Languages
English Native, Spanish Conversational
References
References available upon request.
Timeline
Key Holder
Psycho Bunny
12.2024 - Current
Server/Bartender/Server Asst
P.F. Changs
11.2024 - Current
In-House Sales
Travel Leisure Co.
01.2023 - 11.2024
Porter/Handyman
Trafalgar House Condominiums
06.2021 - 01.2023
Head of Security
G & G Security Group
01.2019 - 01.2023
Mobile Patrol Supervisor
Brosnan Risk Consultants
10.2018 - 07.2021
Assistant Machine Operator
BHU Foods
07.2017 - 05.2018
Optical Technician
VSP Optics
07.2016 - 10.2016
Logistic Specialist
United States Navy
09.2009 - 05.2012
Similar Profiles
Sebastian PortuguezSebastian Portuguez
Sales Associate at Psycho BunnySales Associate at Psycho Bunny
Wyatt Dattile-OrtlipWyatt Dattile-Ortlip
Sales Associate at Psycho BunnySales Associate at Psycho Bunny
Santino LopezSantino Lopez
Sales Associate at Psycho BunnySales Associate at Psycho Bunny
Nicholas BelskiNicholas Belski
Remodeling Consultant at Power Home RemodelingRemodeling Consultant at Power Home Remodeling
Nicole HubbardNicole Hubbard
Certified Pharmacy Technician at Vanderbilt Medical CenterCertified Pharmacy Technician at Vanderbilt Medical Center