Miguel Alves
Hampton
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Armed Protective Security Officer
Paragon Systems
01.2022 - Current
- Provide armed security for Federal Government and Veterans Affairs facilities.
- Monitor, assess, and respond to suspicious activity and potential threats.
- Safeguard personnel, visitors, and sensitive federal assets.
- Exercise arrest authority and support law enforcement coordination.
- Maintain detailed incident reports and ensure compliance with federal security protocols.
Flight Attendant
Republic Airways
01.2022 - 01.2023
- Managed safety, security, and emergency response for passengers and crew.
- Handled disruptive passengers and in-flight emergencies.
- Ensured compliance with strict FAA regulations and safety procedures.
- Delivered high-level customer service in high-stress environments.
Independent Contract Flight Attendant (Corporate & Private Aviation)
Domestic & International Operations
01.2006 - 01.2020
- Supported high-profile and VIP clients on Part 91, 135, and 121 flights worldwide.
- Maintained strict confidentiality and discretion for executive clientele.
- Completed advanced emergency training for Gulfstream, Dassault, and Bombardier aircraft.
- Coordinated safety, logistics, and in-flight operations during international travel.
- Provided situational awareness and security-minded client service.
Airport Cargo Agent
Swissport Airlines
01.2018 - 12.2018
- Managed secure transfer of cargo and mail between aircraft.
- Ensured compliance with aviation and security protocols.
Corporate Flight Attendant
Meridian Air Charter
01.2004 - 01.2006
- Flight Attendant
Flight Attendant
US Airways Express
01.2003 - 01.2004
- 121 Certificate Holder, cabin crew
Class 1 Police Officer
Newark Police Department
01.1993 - 01.1997
- Class 1 Police Officer
Education
BA - Science
Esternato Verney College
Lisbon, PortugalNewark Police Academy - Completed
Skills
- Executive Protection & Close Protection
- Threat Assessment & Risk Mitigation
- Armed Security & Federal Facility Protection
- Crisis & Emergency Response
- Surveillance & Incident Reporting
- VIP & High-Net-Worth Client Service
- Team Coordination & Communication
- International Travel & Operations
- Multilingual Communication
Certification
- First Aid, AED & CPR Certified
- Corporate Cabin Attendant Recurrent Training — FlightSafety International (Teterboro, NJ)
- FAA Emergency Training (Part 91, 125 & 135)
- In-flight Catering & Food Safety Training
Languages
- Portuguese
- French
- German
- Spanish
- Italian
- English
- Portuguese
- French
- German
- Spanish
- Italian
Aircraft Qualifications
- Gulfstream G550 & G650 (Evacuation Specialist)
- Dassault Falcon Series (including 7X)
- Bombardier Series
Timeline
Armed Protective Security Officer
Paragon Systems
01.2022 - Current
Flight Attendant
Republic Airways
01.2022 - 01.2023
Airport Cargo Agent
Swissport Airlines
01.2018 - 12.2018
Independent Contract Flight Attendant (Corporate & Private Aviation)
Domestic & International Operations
01.2006 - 01.2020
Corporate Flight Attendant
Meridian Air Charter
01.2004 - 01.2006
Flight Attendant
US Airways Express
01.2003 - 01.2004
Class 1 Police Officer
Newark Police Department
01.1993 - 01.1997
BA - Science
Esternato Verney College