Miguel Arias
Philadelphia,United States
Summary
Professional Receptionist with background in an office setting. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
years of professional experience
Work History
Amazon Retain Associate
Amazon
Paulsboro, NJ
12.2021 - Current
- Organized storage areas to maximize capacity, minimize product handling and satisfy temperature requirements.
- Developed and maintained schedule for staging and delivering orders.
- Arranged merchandise in optimum locations according to shelf allocation established by management, with focus on convenient customer access.
- Controlled and tracked inventory loss due to spoilage or unmet quality standards.
- Greeted customers, helped locate merchandise and suggested suitable options.
Front Desk Clerk Scheduler
Excel Medical Center
Philadelphia, PA
01.2020 - 12.2021
- Answered multi-line phone system and greeted patients professionally and promptly
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Took appointments over phone, in person and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Collected and organized medical records and bills.
- Prepared patient charts, pre-admissions and consent forms as necessary.
- Maintained patient records in compliance with security regulations.
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Posted billings to medical insurance providers.
Education
High School Diploma -
Franklin Towne Charter High School
Philadelphia06.2020
Skills
- Customer Service-Oriented
- Multitasking and Prioritization
- Records Management
- Data Entry and Database Software
- Multi-Line Phone Systems
- Computer Proficiency
- Microsoft Office
- Knowledge in Excel
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Amazon Retain Associate
Amazon
12.2021 - Current
Front Desk Clerk Scheduler
Excel Medical Center
01.2020 - 12.2021
High School Diploma -
Franklin Towne Charter High School