Miguel Arzaga Rodriguez
Yakima,Washington
Summary
Hard working, bilingual individual with a superior work ethic I thrive on learning new skills and challenges with flexibility and openness to changing needs. I have managerial and leadership experience, as well as an excellent ability to follow directions as instructed. My objective is to obtain a position with a successful company where I can put my abilities to use, as well as make a good living for myself.
Overview
22
22
years of professional experience
Work History
Street Maintenance Worker
City Of Yakima
Yakima, WA
11.2023 - Current
- Salting & Sanding icy roads during winter months.
- Patrolled 3 different snow routes
- Operated 5 yard & 10 yard dump trucks to haul gravel & other materials
- Operated loader to load salt/sand in dump trucks
- Operated patch truck as well as perform pothole repair using cold asphalt mix
- Operated Plate wacker compactor
- Operated side-dump tractor-trailer
- Performed Mastic road repair
- Operated double-drum mini asphalt roller
- Swept roads using vacuum street sweeper
- Communicated with supervisors regarding any problems or delays encountered during job performance.
- Performed minor mechanical repairs & maintenance on equipment used in street maintenance projects.
- Provided assistance to other departments within the organization when requested.
- Erected signs and cones to divert traffic in active work areas.
- Applied cold mix asphalt material to repair potholes in roads.
- Loaded and unloaded trucks with required materials for assigned tasks.
- Ensured that all safety regulations were followed while performing assigned duties.
- Operated heavy machinery with extreme care and caution, following specific employer guidelines for safety.
- Flagged & controlled traffic during road repairs.
Concrete Finisher
Gronillo Construction LLC
Yakima, WA
04.2021 - 03.2023
- Finished surfaces by troweling, floating and brushing following project requirements and specifications.
- Used numerous types of power tools and other equipment daily.
- Constructed forms to create various concrete structures.
- Positioned wire mesh and rebar to reinforce concrete.
- Loaded and unloaded necessary tools, materials and machines from trucks and trailers.
- Laid and repaired concrete to make level and long-lasting surfaces.
- Placed steel pins using sledgehammer.
- Dismantled forms using basic and advanced tools.
- Removed debris and waste to clean site after completing work.
- Compacted grade using jumping jack or plate compactor equipment.
- Maintained safety of work areas by adhering to strict regulations.
- Operated excavators and loaders to prepare site.
Moving Helper
Bernd Moving Systems
Yakima, WA
06.2019 - 11.2019
- Helped clients completing stressful moves by being professional, supportive and efficient.
- Protected customers' items from damage with proper padding and bracing.
- Met strict deadlines by working quickly to pack, load and transport belongings.
- Lifted as much as 80 pounds alone and higher weights with team-based techniques.
- Upheld company standards for professionalism by maintaining neat appearance and keeping vehicle clean.
- Loaded and unloaded company trucks with tools, equipment and furniture.
- Followed customer instructions about placement of items and special considerations for handling.
- Labeled packages and boxes to keep track of client items.
- Moved over customer boxes weighing up to 80 lbs to and from trucks, working quickly to maintain schedules.
- Protected company inventory by maintaining and organizing storage areas.
- Palletized boxes to increase movement and shipment efficiency.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Secured items in truck by strapping over protective padding.
- Transported materials and pallets between areas.
Event Setup
Bear Event Services
Yakima, WA
06.2016 - 03.2018
- Building and setup of event tents up to 60' x 100'
- Disassembled tents followed by proper storing.
- Setup and disassembled sound systems
- Maintenance and clean up of equipment
- Setup and disassembled booths for large indoor/outdoor events
- Operated forklift to facilitate loading and unloading of company trucks
Utility Worker
International Paper
Union Gap, WA
06.2015 - 09.2015
- Maintained clean, organized and fully stocked work areas for maximum efficiency.
- Followed daily maintenance lists to keep work areas productive and operational.
- Inspected finished work for quality and customer requirements.
- Organized tools, equipment and supplies necessary to complete assignments.
- Gathered and removed trash, debris and liquid waste.
Assistant Store Manager
Quality Rentals
Yakima, WA
12.2001 - 11.2012
- In person and over the phone sales
- Answered customer questions and addressed problems and complaints in person and via phone.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Handled scheduling for store shifts to achieve adequate staffing.
- Maintained inventory by checking merchandise to determine levels.
- Completed store budgets and submitted to corporate
- Coached and developed store associates through formal and informal interactions.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Implemented successful business strategies to increase revenue and target new markets.
Education
Associate of Applied Science - Criminal Justice
Yakima Valley Community College
Yakima, WA06.2001
High School Diploma -
Selah High School
Selah, WA06.1997
Skills
- Leadership
- Ability to learn new skills quickly
- Excellent ability to follow directions
- Excellent work ethic
- Time Management
- Team player
- Work Planning and Prioritizing
Timeline
Street Maintenance Worker
City Of Yakima
11.2023 - Current
Concrete Finisher
Gronillo Construction LLC
04.2021 - 03.2023
Moving Helper
Bernd Moving Systems
06.2019 - 11.2019
Event Setup
Bear Event Services
06.2016 - 03.2018
Utility Worker
International Paper
06.2015 - 09.2015
Assistant Store Manager
Quality Rentals
12.2001 - 11.2012
Associate of Applied Science - Criminal Justice
Yakima Valley Community College
High School Diploma -
Selah High School
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