Miguel Barbosa

• Performed troubleshooting and repair for complex electrical equipment.
• Streamlined communication between front desk staff and maintenance team, ensuring that guests'' concerns were addressed quickly and efficiently.
• Documented maintenance activities and confirmed compliance with relevant regulations.
• Dismantled defective machines and equipment and installed new or repaired parts.
• Developed preventive maintenance schedules to minimize downtime and optimize performance.
• Resolved customer complaints in prompt, polite and professional approach.
• Established maintenance schedules to ensure timely completion of all required tasks while minimizing disruptions to operations.
• Collaborated with engineering team to design modifications that improved equipment performance and reliability.

• In charge of the maintenance and care staff of the apartments of engineers and their families, such as the arrangement of the electrical networks, water networks, sewage, painting, everything that has to do with electricity, driveway, ceilings, floors, carpets, general care of the facilities / homes.
• Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
• Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.

• As functions, in this position at the British embassy, were: Design and implement security policies and systems, Supervise security personnel, Coordinate responses in case of emergency Maintain security and protocols when traveling by car and / or on foot. Ensure that all protocols are followed correctly Coordinate the different security services, since the personal security service was for all diplomatic personnel, ambassadors and their families nationwide. Coordinate training for the entire group of bodyguards. Guarantee the proper functioning of the automotive part and the armament for the group.

• Combat drug trafficking, terrorism, kidnapping and national security issues
• Performed a variety of administrative and operational tasks

• Accompany the Ambassador on all official and unofficial movements within the operational area.

• Plan and coordinate secure travel routes in collaboration with the Department of Security, U.S. Intelligence Agencies, and the CIA.

• Command and supervise the protective detail team, ensuring clear communication, discipline, and mission readiness.

• Conduct threat assessments and advance reconnaissance for all Ambassador movements and public appearances.

• Establish and maintain security perimeters and outposts at designated locations in alignment with embassy security protocols.

• Coordinate with host nation forces and allied security teams as necessary to ensure operational effectiveness.

• Oversee 24/7 shift-based security coverage, ensuring rigorous day and night guard rotations for diplomatic personnel at the Embassy in Iraq.

• Lead response efforts in the event of an emergency, hostile action, or evacuation scenario.