Miguel Benitez
Oneida,WI
Summary
Dynamic and safety-focused professional with extensive experience as a Locomotive Engineer at Canadian National Railways. Proven expertise in train operation and troubleshooting, complemented by strong communication skills. Committed to continuous learning and enhancing operational efficiency, consistently ensuring compliance with federal regulations and optimizing train performance.
Overview
2013
2013
years of professional experience
Work History
Locomotive Engineer
Canadian National Railways
- Operated locomotives safely following federal and company regulations.
- Conducted pre-trip inspections to ensure locomotive readiness and compliance.
- Monitored train performance, adjusting controls for optimal operation.
- Communicated effectively with dispatchers regarding route changes or delays.
- Assisted in troubleshooting equipment issues during operations to minimize downtime.
- Collaborated with crew members to enhance teamwork and operational efficiency.
- Engaged in ongoing training to improve skills and knowledge of railway systems.
- Coordinated with yardmasters to ensure the efficient movement of trains within rail yards, optimizing space utilization and minimizing delays.
- Inspected locomotives before and after runs.
- Operated locomotives to transport freight and other materials.
- Examined locomotives to verify adequate fuel, sand, water and other supplies before each run.
- Checked speed and air pressure of locomotive at various points throughout route.
Correctional Officer
Arizona State Prison
02.2010 - 09.2012
- Monitored inmate activities to maintain safety and order within the facility.
- Conducted regular security checks to identify potential hazards and ensure compliance with regulations.
- Responded swiftly to disturbances, employing crisis intervention techniques to defuse volatile situations.
- Collaborated with team members to develop effective strategies for inmate rehabilitation programs.
- Maintained accurate logs of inmate movements and incidents for record-keeping and reporting purposes.
- Assisted in training new staff on protocols, procedures, and emergency response techniques.
- Enforced institutional rules while promoting respect and dignity among inmates to foster a positive environment.
- Participated in ongoing professional development programs to enhance skills in conflict resolution and safety practices.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Sales Associate
Midway Chevrolet Inc.
04.2005 - 02.2010
- Assisted customers in product selection, enhancing overall shopping experience.
- Demonstrated vehicle features and benefits, improving customer knowledge and satisfaction.
- Processed sales transactions accurately, ensuring efficient checkout procedures.
- Maintained inventory organization, contributing to streamlined operations on the sales floor.
- Collaborated with team members to achieve store sales goals consistently.
- Resolved customer inquiries and concerns promptly, fostering positive relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
No Degree - Criminal Justice
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZHigh School Diploma -
Liceo Frances De Santo Domingo
Santo Domingo Dominican Republic 09.1998
Skills
- Safety rules and regulations
- Train control systems
- Railroad signaling understanding
- Two-way communication device use
- Communication and coordination
- Continuous learning mindset
- Train operation expertise
- Yard operations
- Car coupling
- Train control apparatus tests
- On-board inspections
- Brake control operation
- Federal regulations compliance
- Track switch operation
- Locomotive troubleshooting
Languages
Spanish
Native or Bilingual
Timeline
Correctional Officer
Arizona State Prison
02.2010 - 09.2012
Sales Associate
Midway Chevrolet Inc.
04.2005 - 02.2010
Locomotive Engineer
Canadian National Railways
No Degree - Criminal Justice
Maricopa Community Colleges, Rio Salado Community College
High School Diploma -
Liceo Frances De Santo Domingo
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