Miguel Buenrostro
Aurora,CO
Summary
Accomplished Logistic Specialist from Pronghorn Logistics, adept in logistics software and leadership, significantly reduced operational costs by optimizing resource allocation. Fluent in Spanish, excels in multitasking and fostering teamwork, ensuring seamless operations and customer satisfaction. Demonstrates a client-focused approach with a proven track record of handling high-stress situations and complex dispatch operations.
Overview
9
9
years of professional experience
Work History
Logistic Specialist Level 2
Pronghorn Logistics- Hi Crush LLC.
11.2022 - Current
- Responsible for keeping enough sand at different well sites while loading out of different sand plants.
- Remotely monitored flow of trucks and inventory using Next Gen Prop Dispatch to track vehicles and containers.
- Reduced operational costs through effective resource allocation and load planning.
- Maintained open lines of communication between drivers, carriers and field crew to ensure timely load delivery, inventory on well sites and operations.
- Made sure we had enough drivers for the upcoming shift on the daily.
- Provided training and guidance to new dispatchers.
- Emails and reports sent at the end of shift to customers and management.
Weight Master
Brannan Sand And Gravel
09.2020 - 11.2022
- Weighed incoming and outgoing shipments and vehicles.
- Operated scales and computerized weighing equipment to collect and record weight information on incoming and outgoing shipments.
- Provided hands-on training and coaching for junior staff on office policies and regulations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Dispatch/Customer Service Representative
Martin Marietta
03.2019 - 09.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Scheduled loads according to priority and available equipment.
- Utilized various software systems to facilitate movement, planning and scheduling
Flooring Installer
MMB Flooring LLC
11.2015 - 03.2019
- Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Utilized saws, nail guns and routers to safely complete flooring installation projects.
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Discussed pricing, additional charges, and payment plans during sales process.
- Assisted customers with selecting appropriate floor types and styles.
Education
High School Diploma -
Niwot High School
Niwot, CO06.2003
Skills
- Strong Discipline and Focus
- Proficient computer skills
- Fluent in Spanish
- Supervision and leadership
- Logistics Software Proficiency
- Attention to Detail
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Logistic Specialist Level 2
Pronghorn Logistics- Hi Crush LLC.
11.2022 - Current
Weight Master
Brannan Sand And Gravel
09.2020 - 11.2022
Dispatch/Customer Service Representative
Martin Marietta
03.2019 - 09.2020
Flooring Installer
MMB Flooring LLC
11.2015 - 03.2019
High School Diploma -
Niwot High School
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