Miguel Cabrera
Los Angeles,CA
Overview
15
15
years of professional experience
Work History
Fleet Service Clerk
American Airlines
Los Angeles, CA
07.2021 - 01.2025
- Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Guided planes for all arrivals and departures with strong focus on safety.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Documented all required information regarding cargo weight and destination.
- Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
- Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
- Contributed to a safer work environment by enforcing compliance with company safety policies and procedures among staff members.
Fleet Service Clerk
Envoy Airlines
Los Angeles, CA
04.2021 - 07.2021
- Guided planes for all arrivals and departures with strong focus on safety.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.
- Documented all required information regarding cargo weight and destination.
Supervisor
McGee Air Services
Los Angeles, CA
10.2020 - 04.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Ground Service Team Captain/ Coach
Horizon Airlines
Los Angeles, CA
01.2016 - 10.2020
- Lead, direct, motivate, evaluate, and approve the work of the Ground Service Agents
- Accountable for the success of team's ability to achieve the mutually established goals
- Perform outdoor Ground Service duties including baggage and cargo handling, aircraft marshaling and aircraft deicing
- Be the team captain on flights ensuring all metrics are met
- Ensure flights are complete safely and on time
- Making sure each agent follows proper procedures
- Train new Team Captains how to run a safe operation during my downtime
- My duties consist on making sure they meet the standards of the Team Captain checklist
Behavior Specialist for Elementary School Student
Los Feliz Charter School for The Arts
Glendale, CA
01.2015 - 01.2016
- Responsible for keeping student on task
- Assisting teacher with multiple students behavior
- Supervised student to ensure a safe and organized learning environment for himself and the rest of the students.
- Assisted in school field trips
Behavior Specialist for High School student
Wallis Annenberg High
Los Angeles, CA
01.2011 - 01.2014
- Responsible for keeping student on task
- Assisting teacher with students behavior
- Kept detailed entries of student behavior in class
- Supervised student to ensure a safe and organized learning environment for himself and the rest of the students
After School Program Tutor
Youth Policy Institute
Los Angeles, CA
01.2010 - 01.2014
- Develop and implement enrichment clubs
- Assist students with homework, academic enrichment, and recreation
- Supervise all students to ensure a safe and organized learning environment
- Prepare educational lesson plans
- Manage Finances for the school year.
Education
California State East Bay
Hayward, CAHigh School Diploma - undefined
WAHS
Los Angeles, CA01.2009
Skills
- Behavioral Specialist for students grades K-12
- Bilingual student with extensive school classroom experience working with students grades K-12
- Teacher Assistant
- Fluency in English and Spanish
- Technically proficient in QuickBooks, Microsoft Word, Excel, PowerPoint, Publisher, Access
- Ground Service team captain
- Ensures crew work safe
- Ground service Coach
- Coaches and trains new team captains
- Safety awareness
- Ground support coordination
- Dangerous goods handling
Languages
Spanish
Native or Bilingual
Timeline
Fleet Service Clerk
American Airlines
07.2021 - 01.2025
Fleet Service Clerk
Envoy Airlines
04.2021 - 07.2021
Supervisor
McGee Air Services
10.2020 - 04.2021
Ground Service Team Captain/ Coach
Horizon Airlines
01.2016 - 10.2020
Behavior Specialist for Elementary School Student
Los Feliz Charter School for The Arts
01.2015 - 01.2016
Behavior Specialist for High School student
Wallis Annenberg High
01.2011 - 01.2014
After School Program Tutor
Youth Policy Institute
01.2010 - 01.2014
High School Diploma - undefined
WAHS
California State East Bay