Miguel Camacho Romero
Las Vegas,United States
Summary
I am an energetic, and motivated employee. In my current job I started off as bellman/ houseman, and shortly got promoted to Houseman Supervisor. I loved my time with the company but I am looking to grow with in a company and as a person. I believe I am someone worth taking a chance on and will not disappoint.
Overview
7
7
years of professional experience
Work History
Bellman/Houseman Supervisor
Ahern Hotel & Convention
Las Vegas, NV
02.2020 - Current
- Greeted guests at front lobby, directed to check-in and offered assistance with luggage.
- Monitored area surrounding hotel and addressed potentially dangerous people and situations.
- Inspected guest rooms prior to check-in to verify that they meet quality standards.
- Provided concierge services such as making restaurant reservations or providing transportation arrangements for guests when requested.
- Assisted in maintaining an inventory of supplies such as linens, towels, toiletries.
- Transported guests' luggage to their room or other designated areas within the hotel premises.
- Responded to guest concerns and requests and quickly handled issues.
- Provided directions and information about the hotel, local attractions, and available services.
- Delivered messages from front desk staff to guests throughout the day.
- Answered inquiries regarding hotel services, facilities, events, and hours of operation.
- Stored luggage for arriving and departing guests in accordance with established safety standards.
- Assisted guests with disabilities in safely maneuvering through lobby and accessing hotel rooms.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed and distributed incoming linen inventory.
Mobile Keno
Santa Fe Station Casino
Las Vegas, NV
06.2017 - 02.2020
- Greeted guests and helped by answering questions about services.
- Checked customer identification to verify age before serving alcoholic beverages.
- Monitored machines for proper operation, including issue resolution as needed.
- Answered customer questions regarding odds, payouts, and game rules.
- Cleaned and polished glass and metal surfaces such as mirrors.
- Received payment from customers for tickets purchased.
- Verified the accuracy of keno tickets and game numbers.
- Maintained clean casino floor by emptying trash cans, cleaning tables and completing other general cleaning tasks.
- Reported discrepancies between actual ticket sales and machine tallies to supervisors.
Education
High School Diploma -
Las Vegas High School
Las Vegas, NV06-2008
Skills
- Punctual
- Bilingual
- Reliable
- Friendly
- Easy to talk to
- Able to multitask
- Organization and Efficient
- Time management
- Heavy lifting
- Basic Housekeeping Duties
- Guest Services
- Minor Maintenance
Timeline
Bellman/Houseman Supervisor
Ahern Hotel & Convention
02.2020 - Current
Mobile Keno
Santa Fe Station Casino
06.2017 - 02.2020
High School Diploma -
Las Vegas High School