Miguel Canas

• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Diagnosed and troubleshoot problems, repairing and restoring machines to peak performance.

Explained diagnostics findings to customers and outlined repairs or service options.

Help customers with basic computer network connectivity issues.

Applied knowledge of standard equipment and manufacturer repair guidelines.

Trained customers, employees, and office managers on machine operation and consumables replacement.

Worked on Konica Minolta,HP,Kyocera,Lexmark,Brother and Ricoh/Savin brands.