Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miguel Ceballos

Las Vegas,NV

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Support Supervisor

Tory Burch
Las Vegas, NV
03.2023 - Current
  • Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
  • Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
  • Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
  • Performed daily audits of merchandise displays, pricing accuracy and store security measures.
  • Participated in weekly meetings with upper management to discuss store objectives and initiatives.
  • Increased sales by optimizing in-store promotional strategies.

Support Associate

Tory Burch
Las Vegas, NV
02.2020 - 03.2023
  • Answered customer inquiries regarding product features and services.
  • Performed system updates on a regular basis.
  • Trained new employees on the use of internal software applications.
  • Prepared gift wrapping for customers upon request.
  • Monitored stock levels and placed orders as necessary to maintain adequate supplies of products.
  • Resolved customer inquiries and complaints in an efficient manner.
  • Updated price tags on merchandise according to established guidelines.

Kitchen Steward

Mandalay Bay
Las Vegas, NV
05.2019 - 03.2020
  • Performed basic cleaning and upkeep duties.
  • Washed dishware, cutlery, and glasses by hand or machine.
  • Organized and restocked kitchen storage areas.
  • Swept and mopped floors in the kitchen area.
  • Followed health safety guidelines while performing duties within the kitchen environment.

Crew Member

McDonald's
Las Vegas, NV
01.2018 - 10.2018
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Education

High School Diploma -

Valley High School
Las Vegas, NV
06-2014

Skills

  • Task Delegation
  • Team Management
  • Continuous Improvement
  • Teamwork and Collaboration
  • Flexible Schedule

Timeline

Support Supervisor

Tory Burch
03.2023 - Current

Support Associate

Tory Burch
02.2020 - 03.2023

Kitchen Steward

Mandalay Bay
05.2019 - 03.2020

Crew Member

McDonald's
01.2018 - 10.2018

High School Diploma -

Valley High School

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Miguel Ceballos