Miguel Chavero
Summary
Knowledgeable in KYC and financial operations with 3 years of experience in retail banking, fraud prevention, and customer due diligence. Skilled at managing high-volume financial transactions, conducting investigations, and improving compliance workflows. Strong collaborator with cross-functional teams to enhance processes, mitigate risk, and deliver scalable solutions in line with business growth. Bilingual in English and Spanish.
Overview
4
4
years of professional experience
Work History
Electronic Check Processing Consultant 2
Mission Federal CU
02.2025 - Current
- Managed high-volume financial transactions (ACH, drafts, mobile/ATM deposits) with strong compliance focus and accuracy.
- Conducted fraud investigations and transaction discrepancy reviews, applying KYC and risk management principles.
- Partnered with compliance and fraud teams to ensure regulatory adherence and mitigate losses.
- Supported process improvements in transaction monitoring and client onboarding.
- Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
Associate Banker Market Expansion
JPMorgan Chase
05.2023 - 02.2025
- Performed due diligence in account opening and recovery of compromised accounts, implementing KYC verification and fraud prevention measures.
- Collaborated with compliance and senior bankers to strengthen onboarding, retention, and regulatory adherence.
- Supported investigations of unusual client activity, ensuring compliance with AML/KYC standards.
- Mentored peers on compliance and regulatory best practices.
Associate Banker
JPMorgan Chase
10.2022 - 05.2023
- Conducted full-client conversations to uncover needs and provided financial solutions.
- Delivered personalized customer experiences, increasing customer retention and satisfaction.
- Executed accurate and compliant banking transactions, supporting operational efficiency.
Membership / Tire Center Clerk
Costco Wholesale
08.2021 - 02.2023
- Supported customer onboarding and service resolution with attention to compliance in membership accounts.
- Delivered value-based solutions that built customer loyalty and trust.
Education
High School Diploma -
San Pasqual High
Certificate - Real Estate
Palomar College
San Marcos, CASkills
- KYC / AML / Regulatory Compliance
- Fraud Prevention & Risk Mitigation
- Process Improvement & Project Support
- Transaction Monitoring & Accuracy
- Cross-Functional Team Collaboration
- Customer Due Diligence (CDD/EDD)
- Data Analysis & Reporting (Excel, Dashboards)
- Bilingual Communication (English/Spanish)
- Team leadership & development
- Attention to detail
- MS office
LANGUAGE
English
Spanish
CORE SKILLS
- Proactive Sales & Relationship Building
- Customer Experience (CX) & Loyalty
- Banking Products & Retail Lending
- Digital & In-Person Client Engagement
- Risk Mitigation & Regulatory Compliance
- Cross-Functional Collaboration
- Problem Solving & Transaction Accuracy
- Bilingual Communication (English/Spanish)
Timeline
Electronic Check Processing Consultant 2
Mission Federal CU
02.2025 - Current
Associate Banker Market Expansion
JPMorgan Chase
05.2023 - 02.2025
Associate Banker
JPMorgan Chase
10.2022 - 05.2023
Membership / Tire Center Clerk
Costco Wholesale
08.2021 - 02.2023
High School Diploma -
San Pasqual High
Certificate - Real Estate
Palomar College
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