Miguel Chavez

I

• Made sure that lots were produced on time and are of good quality.
• Inspected finished mom lots and child lots for quality and adherence to customer specifications.
• Trained and supervised production staff in use of equipment and machinery.
• Performed daily maintenance and servicing of equipment to maintain smooth-running operations.
• My main duty was to keep the tools running by moving out lots from tools and station controllers.
• Change cover and carrier tape when needed.

• Assisted call-in customers with questions and orders.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Resolved concerns with products or services to help with retention and drive sales.
• Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
• Contacted potential customers to capitalize on sales opportunities.
• Described product highlights and benefits to help guide purchasing decisions.
• Emphasized product specifications to meet customer needs.
• Maintained customer accounts and relationships.
• Assessed expected product demands and coordinated necessary merchandise levels to meet goals.
• Maintained and managed customer files and databases.
• Verified delivery schedules and processes.
• Stayed current on company [Product or Service] options to promote offerings during regular service connections.