Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miguel Cordero

CA

Summary

Resourceful operations leader experienced in monitoring the daily operations of a company and business executives. Adept at leading employees and encouraging maximum growth. A dedicated partner in enhancing operational efficiency and customer satisfaction. With strategic planning and communication, my leadership roles across industries has allowed me to develop these skills to align with a company's values and goals.

Overview

27
27
years of professional experience

Work History

Chief Operations Officer

LA Luxury Chauffeured Services
09.2015 - Current

• Leader in the development and execution of the Company's immediate and long term goals
• Responsible for all day-to-day operational decisions and implementing the Company's long and short term solvency
• Evaluate provided Services. Amend and adjust operational standards or procedures to fulfill or exceed those service expectations

  • Established strong partnerships with external stakeholders to enhance corporate reputation.

Operations Manager

Beverly Hills Luxury Chauffeured Services
08.2014 - 09.2015
  • Business Owner of limousine company
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.

Director of Operations

Avalon Transportation LLC
08.2013 - 08.2014
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Charged with the acquisition, amortization, and maintenance of 100 plus vehicle fleet
  • Ensure positive customer experiences and knowledge with staff
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.


West Coast Operations Manager

Diva Limousine, Ltd
07.1999 - 04.2013
  • Overseen the company's west coast operations in Los Angeles and San Francisco
  • Areas of responsibility encompassed the dispatch office, chauffeur staff, reservations department, events department, and vehicle detail department
  • Developed and maintained relationships with external vendors and suppliers.
  • Create executive chauffeur training and security curriculum Supervised operations staff and kept employees compliant with company policies and procedures.

Executive Protection Agent

O&R Protective Services
11.1997 - 10.2006
  • Enhanced client safety by conducting thorough risk assessments and implementing tailored security measures.
  • Developed and maintained a professional network within the security industry, which facilitated access to valuable resources and information when needed.
  • Assisted in conflict resolution among team members, fostering an atmosphere of cooperation within the security detail.
  • Ensured timely response to emergencies by establishing clear communication protocols and providing continuous training for the security team.

Education

Associate of Arts - Biology

California State Polytechnic University
Pomona

Certified Trainer, Driver And Safety Teacher

Smith Systems
Studio City, CA

Skills

  • Strong Communication skills
  • Goal Oriented
  • Problem Solving
  • Operations Management
  • Situational Adaptability
  • Hospitality Specialist
  • Organizational Leadership
  • Staff Development
  • Risk Management

Timeline

Chief Operations Officer

LA Luxury Chauffeured Services
09.2015 - Current

Operations Manager

Beverly Hills Luxury Chauffeured Services
08.2014 - 09.2015

Director of Operations

Avalon Transportation LLC
08.2013 - 08.2014

West Coast Operations Manager

Diva Limousine, Ltd
07.1999 - 04.2013

Executive Protection Agent

O&R Protective Services
11.1997 - 10.2006

Associate of Arts - Biology

California State Polytechnic University

Certified Trainer, Driver And Safety Teacher

Smith Systems
Miguel Cordero