Results-focused leader successful at promoting a safe workplace and mentoring individuals on ways to avoid accidents. A dependable leader that's successful at managing multiple priorities with a positive attitude. Committed on having a willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Logistics Consultant
Fifth Wheel Freight
06.2022 - 02.2023
Develop sales strategies with members of management and marketing to improve operations and sale processes
Facilitated the organization of new carriers being set up and updated carrier information as needed
Obtain PO from customers to ensure transportation of correct shipment
Led and oversaw negotiations with carriers
Identified and documented transportation cost when changes occurred.
Built and maintain relationships with customers and carriers through effective communication
Managed day-to-day shipments, resolving issues, and ensure on time pickup and delivery of shipments
Developed and reviewed transportation quotes to clients
Consulted with clients to administer highly effective transportation solutions
Monitored and kept up-to-date with transportation marketplace to advise clients on market trends
Fulfillment Center Associate
Amazon.com, inc
06.2021 - 06.2022
Appointed as the Learning Ambassador (Trainer) for the department.
Aided in the onboarding process for new hire associates, where groups of 5-7 associates would be trained on a weekly basis
Communicated improvement measures to upper management & the safety department to help protect workers from potentially hazardous work methods, processes and materials.
Facilitated new associates training; over safety procedures & guidelines, Ergonomics (proper body mechanics), quality standards, and productivity standards
Facilitated Hazmat (awareness) refresher training to groups up to 30 people
Interacted and consulted with leadership personnel from different departments to ensure proper training was provided to new associates
Built a successful department specific training checklist; to optimize training provided to new Amazon associates
Optimized productivity issues within the department through associate training.
Frequently in the top 10 percent of productivity rates in the fulfillment center; with a minimum 43 percent increase in productivity in relation to required rates
Met and exceeded expectations within the assigned department; and cross trained departments.
Seasonal Assistant Crew Manager
West Michigan Roofing & Construction
03.2017 - 08.2020
Aided in planning schedules and delegating assignments to meet coverage and service demands
Consistently took inventory count of materials for projects
Frequently discussed with the crew manager ways to help improve operations
Used correct terms and explained all job tasks to workers as part of comprehensive daily management and process improvement strategies
Maintained a safe and secure job site to prevent injuries, accidents, and mistakes during projects
Maintained an excellent attendance record, consistently arriving to work on time
Help oversee the installation process to meet building code requirements, to ensure successful inspections
Facilitated communication between Supervising manager, General managers, and members from other crews
Communicated with customers on project details and questions.
Sales Associate
GNC
03.2017 - 10.2017
Maintained visually appealing merchandise to drive continuous sales
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
Trained and developed new sales team associates in products, selling techniques, and company procedures
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Engaged with customers to effectively build rapport and lasting relationships
Educated customers on promotions to enhance sales
Prepared merchandise by means of pricing or tagging.
Education
Bachelor of Arts - Business Management
Coker University
Hartsville, SC
05.2021
Associate of Applied Science - General Studies
Muskegon Community College
05.2018
High School Diploma -
West Ottawa High School
06.2015
Skills
Willingness to learn
Customer service oriented
Effective Communicator
Active listener
Adaptable
Safety & Performance Improvements
Complex Problem-Solver
Thrive in fast-paced environment
Project Planning and Scheduling
Personnel Training and Development
Instructional & Interactive Learning
Microsoft Office: Word, Excel, PowerPoint
Certification
OSHA 10-hour Certification
Licensed Residential Builder (MI) - 2018 to Current
Languages
Spanish
Professional Working
References
Dylan Buresh, (616)-298-6229 Dburesh43@gmail.com (Business Development Manager at Fifth Wheel Freight)
Nic Ellingboe, (616)-260-1177 Nicellingboe@yahoo.com (Business Development Manager at Fifth Wheel Freight)
Derrick Nelson, (724)-710-1482 dnelson@coker.edu (Internship supervisor with Coker University Athletics)
Bradley Robinson, (906)-630-0418 Robinsonsb@mail.gvsu.edu (Amazon Area Manager)
Darrell Holliday, (843)-616-3696 dholliday@coker.edu (Professor of Business at Coker University)