Miguel Cruz
Moline,IL
Summary
Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed. Experienced Automotive Technician with 10+ years of expertise in diagnostics and repair automobiles and light-duty trucks. Talented Automotive professional with strong background working on all types of vehicles. Quick to identify mechanical issues and complete repairs. Bringing strong work ethic and record of reliability. Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, transmission service and body repair. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Auto Technician
North Brady Imports
09.2019 - Current
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
- Contributed to team success by assisting with complex repairs and sharing knowledge with junior technicians.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Boosted overall shop productivity by effectively managing multiple tasks simultaneously, such as diagnosing issues, repairing vehicles, and ordering parts.
- Demonstrated excellent problem-solving skills by quickly identifying root causes of vehicle issues to minimize repeat visits from clients.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Auto Technician
QC Auto
06.2016 - 09.2019
- Tested vehicle components and systems to identify issues.
- Ensured safety compliance by performing routine inspections on all vehicles in the shop.
- Established trust with clients through transparency about repair needs, costs, and potential future maintenance requirements.
- Maintained strong relationships with vendors to secure competitive pricing on high-quality parts, benefiting both the shop and our customers.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Lube Technician
Midas Muffler
10.2013 - 05.2016
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Suggested additional services to customers in order to meet upsell goals.
- Supported business growth through consistent delivery of top-notch service, resulting in positive client referrals.
Education
No Degree - College Entry Classes
Black Hawk College
6600 34th Ave, Moline, IL 61265No Degree - Auto Technician
Scott Community College
500 Belmont Rd, Riverdale, IA 5272204.2014
High School Diploma -
Moline High School
3600 Avenue Of The Cities, Moline, IL 6126505.2004
Skills
- Replacing parts
- Engine repair
- Computerized Equipment
- Advanced Diagnostics
- Hydraulic Systems Repair
- System repairs
- Emissions Control
- Electrical understanding
- Strong Work Ethic
- Problem-Solving
- Troubleshooting skills
Languages
Spanish
Native or Bilingual
Timeline
Auto Technician
North Brady Imports
09.2019 - Current
Auto Technician
QC Auto
06.2016 - 09.2019
Lube Technician
Midas Muffler
10.2013 - 05.2016
No Degree - College Entry Classes
Black Hawk College
No Degree - Auto Technician
Scott Community College
High School Diploma -
Moline High School
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