Miguel Cruz
mt pleasant,sc
Summary
Work in a company of solid prestige to apply my knowledge and experience; likewise establish associations in the workforce, showing high performance and giving my success bringing potential for the organization as human capital
Overview
6
6
years of professional experience
Work History
Beach Runner
IOP Beach chairs Company
Isle Of Palms , SC
2023.05 - Current
- Monitored stock levels and reported any discrepancies to management immediately.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a courteous and professional manner.
Customer Service Officer
Zero Variance
San Pedro Sula , Cortes
2022.01 - 2023.04
- Handled escalated customer complaints and disputes in a professional manner.
- Assisted customers with placing orders for products and services.
- Trained new employees on company policies related to customer service practices.
Sales Associate
Celc Corporation
San Pedro Sula, Honduras , Cortes
2018.05 - 2021.06
- Attended weekly team meetings to review performance goals and objectives.
- Tracked sales performance metrics to identify trends in market place.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Some College (No Degree) - Marketing
Ceutec
San Pedro Sula, HondurasSkills
- Guest Relations
- Supply Replenishment
- Product deliveries
- Chip and token sales
- Patron Relations
- Strength training
Languages
English
Full Professional
Spanish
Native/ Bilingual
Courses Received
-Basic Safety Maritime Training Course
-Security Awarness Training For All Seaferers
-Crisis Management And Humnan Behavior Course
-Crowd Management Course
-RO-RO Passanger and Other than RO-RO passanger Vessel Special Course
-Participation survival craft and rescue boat
References
References available upon request.
Timeline
Beach Runner
IOP Beach chairs Company
2023.05 - Current
Customer Service Officer
Zero Variance
2022.01 - 2023.04
Sales Associate
Celc Corporation
2018.05 - 2021.06
Some College (No Degree) - Marketing
Ceutec
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