Miguel Cruz Jr
Wesley Chapel,FL
Summary
Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with with very little field knowledge and dedication to going beyond to properly complete tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Taco Bell
Zephyrhills, FL
01.2024 - Current
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Upheld high standards of productivity and quality in operations.
- Stocked shelves and cases with new or transferred items.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Presented orders to guests within anticipated service times.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Prepared food for various recipes by washing, peeling and dicing ingredients.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements.
- Scrubbed and polished counters to remove debris and food.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Crew Member
McDonald's
Wesley Chapel, FL
02.2023 - 12.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Restocked kitchen supplies including food products and utensils.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Organized and restocked supplies to support operations and team productivity.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups and bags.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Upheld high standards of productivity and quality in operations.
- Stocked shelves and cases with new or transferred items.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Presented orders to guests within anticipated service times.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Assisted management with inventory control and stock ordering.
- Prepared food for various recipes by washing, peeling and dicing ingredients.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted patrons in making menu selections.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained safe food handling practices to prevent germ spread.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed payments on cash register and counted back bills and change to patrons.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Assembled and served meals according to specific guest requirements.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Scrubbed and polished counters to remove debris and food.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
Education
Some College (No Degree) -
Wiregrass Ranch High School Adult Education
Wesley Chapel, FLSkills
- Safe Food Handling
- Kitchen Equipment Maintenance
- Cleaning
- Sanitizing
- Menu Memorization
- Supplies Monitoring And Restocking
- Proactive Problem Solving
- Customer Assistance
- Workplace Efficiency
- Food Preparation Procedures
- Basic Food Preparation
- Food Handling
- Kitchen Sanitation
- Cleaning And Sanitizing
- Meal Service
- Food Assembly
- Customer Service
- Inventory Restocking
- Supply Management
- Housekeeping
- Customer Engagement
- Quality Controls
- Quality Assurance
- Continuous Improvement
- Positive Company Representation
- Performance Improvements
- Food Safety Understanding
- Quality Control Checks
- Ordering Procedures
- Schedule Management
- Food Preparation
- Administrative Tasks
- New Hire Training
- Drive-Thru Operations
- Worker Training
- Employee Onboarding
- Relationship Management
- Valid Driver's License
- Clean Driving Record
- Assembly Line Experience
- Safety Guidelines
- Landscaping Skills
- Gardening Skills
- Workforce Management
- Safe Vehicle Operation
- Food Running
- Company Standards
- Hand And Power Tools
- Time Management
- Safe Handling Standards
- Safety Monitoring
- Personnel Management
- Company Culture And Values
- Team Contributions
- Crew Oversight
- Flexible Schedule
Affiliations
- basketball
- fishing
- camping
- driving
Certification
- drivers license
Languages
English
Professional
Accomplishments
(August 2021 –August 2021)
SERVE MY CITY WITH LIFE CHURCH
Trinity Café– Tampa FL
§ Greet and direct traffic for homeless population, handing out food items, directing to visitors to showers
§ Assist wheelchair-bound visitors in reaching their desired locations
§
(November 2019 – November 2019)
FEED THE HOMELESS
Statesboro, GA
§ Assisted with successful schoolwide canned food drive that collected 400+ cans
§ Assisted in meal preparation and lunch/dinner Thanksgiving Meal
Processed incoming food donations and organized food pantry
January 2019 – January 2019)
SECOND CHANCES EQUINE RESCUE
Hinesville , GA
§ Hard worker
§ Lifting heavy objects
§ Ability to learn and adapt quickly
§ Grooming Horses
§ Cleaning stalls/removing waste
References
References available upon request.
Timeline
Crew Member
Taco Bell
01.2024 - Current
Crew Member
McDonald's
02.2023 - 12.2024
Some College (No Degree) -
Wiregrass Ranch High School Adult Education
- drivers license
Similar Profiles
Samantha BateySamantha Batey
manager at Taco Bell/ Bell-comanager at Taco Bell/ Bell-co
Calixto AgustinCalixto Agustin
Restaurant General Manager at Taco Aloha Dab Taco BellRestaurant General Manager at Taco Aloha Dab Taco Bell
Ashley HaleAshley Hale
Food Preparer at Taco Bell KFCFood Preparer at Taco Bell KFC