Miguel DeJesus
Lake Hopatcong,NJ
Summary
Results-driven operations leader with over 20 years of experience in logistics and team management at FedEx Express. Seeking a growth-oriented role where my proven leadership, operational excellence, and mentoring skills can drive business success and professional advancement.
Overview
31
31
years of professional experience
Work History
Operations Manager
FedEx Express
10.2003 - Current
- Successfully managed teams of 35–40 employees across multiple FedEx locations. Oversaw all aspects of AM and PM operations with expertise in safety, audits, compliance, international shipments, and mentoring.
- AM Manager Responsibilities:
- Led a team of 40+ employees in day-to-day station operations across 4 separate facilities
- Managed safety programs, operational scheduling, and offload/sort processes.
- Participated in the launch and support of Roads, SRA, DRA, NJ Metro FO, and SOS Team initiatives.
- Served as Benefits Coordinator.
- PM Manager Responsibilities:
- Directed Reload Operations and On-Road procedures for 35+ employees.
- Oversaw International and Dangerous Goods handling
- Mentored new managers; played a critical role in CSM audits
Other roles within FedEx Express between 1994-2003:
Courier AM/PM
Swing Driver
Cargo Handler
Shuttle Driver
Skills
- Dangerous goods handling; Spill Clean-Up Certification
- Strong interpersonal and team leadership skills
- CSM Audit, Safety SCIT, and PM On-Time Team member
- Team leadership
- Problem-solving
- Decision-making
- Performance Team
- Mentor for aspiring managers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Awards
Five Star Award Recipient – 2012Recognized for exceptional performance, commitment, and leadership.
Education
College of the Bronx – Bronx, NY
Completed 3 years toward a Bachelor’s Degree in Management
Timeline
Operations Manager
FedEx Express
10.2003 - Current
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