Miguel Diaz
Compton,CA
Summary
Dynamic professional with a proven track record at Summit Delivery Services, excelling in team management and customer service. Skilled in inventory control and training, I implemented workflow improvements that enhanced efficiency and boosted team morale. Committed to fostering relationships and resolving conflicts, I drive continuous improvement in operational processes.
Overview
9
9
years of professional experience
Work History
Supervisor
Summit Delivery Services
10.2021 - Current
- Oversaw daily operations, ensuring timely and accurate delivery processes.
- Implemented workflow improvements to enhance efficiency in delivery routes.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Inventory Manager
American International
01.2017 - 01.2020
- Led team in implementing new inventory tracking software, enhancing accuracy and efficiency.
- Developed procedures for cycle counting, ensuring compliance with company standards and reducing discrepancies.
- Trained staff on best practices for inventory control, fostering a culture of continuous improvement.
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma -
Long Beach City College
Long Beach, CASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Inventory control
- Relationship building
- Conflict resolution
- Data entry
- Computer savvy
Languages
Spanish
Full Professional
Timeline
Supervisor
Summit Delivery Services
10.2021 - Current
Inventory Manager
American International
01.2017 - 01.2020
High School Diploma -
Long Beach City College