MIGUEL ESCALANTE JR.
Livermore,CA
Summary
Adept at spearheading complex projects, I leveraged my project management and effective relationship management skills at TekSystems @ Meta to establish a Global Security PMO, enhancing project delivery and stakeholder satisfaction. My tenure at Cisco and Apple underscores my ability to improve security practices and streamline processes, demonstrating a blend of technical acumen and interpersonal prowess.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Project Manager
TekSystems @ Meta
Menlo Park, CA
06.2018 - 01.2024
- Established and launched Global Security Project Management Office (PMO) structure.
- Established standards and carried out project management tasks through creating structured schedules.
- Identify issues, risks, dependencies, and bottlenecks for project efficiency.
- Collaborated with key stakeholders to devise plans meeting business requirements and deadlines.
- Created and conveyed specific, actionable tasks to be executed.
- Monitored project timelines, resource allocation, and deliverables.
- Defined success metrics to assess project performance upon completion.
- Document project details to evaluate delivery, completeness, and alignment with objectives.
- Held owners accountable for commitments, offering structured guidance.
- Collaborated with project teams to maintain up-to-date documentation and supporting materials.
- Conducted training sessions for staff on updated project processes.
- Led portfolio management activities ensuring alignment of project goals with strategic objectives.
- Mentored project coordinator interns through Meta, providing career development guidance and skill-building support. As a result, all successfully enhanced their abilities and secured full-time positions with top Bay Area tech companies.
Information Security Project Manager
Cisco Systems, Inc.
San Jose, CA
01.2018 - 06.2018
- Directed the entire lifecycle of information security projects with cross-functional teams to prioritize tasks.
- Coordinate with project managers, security architects, engineers, and customers to grasp the complete scope of the application/service environment.
- Directed and coached technical teams through security practice analysis to improve overall security.
- Established clear escalation protocols for prompt resolution of urgent issues.
Information Security Project Manager
Apple, Inc.
Sunnyvale, CA
10.2015 - 05.2017
- Directed Information Security application assessments through collaboration with diverse teams.
- Directed comprehensive project management for networks, systems, and applications.
- Collaborated with business groups to identify and address application assessment issues.
- Acted as primary liaison for business groups, explaining security vulnerabilities to stakeholders.
- Enforced compliance with Information Security policies for application security among vendors.
- Defined and extended requirements to include legal mandates, compliance verification, and third-party data management.
- Oversaw external vendors to guarantee high-quality deliverables.
Splunk Project Manager
Apple, Inc.
Sunnyvale, CA
10.2015 - 05.2017
- Served as primary liaison between Splunk Engineers and over 30 Apple teams within IS&T department.
- Managed daily workflow of geographically dispersed resources including India and Sunnyvale locations.
- Managed delegation of incoming projects, requests, and issues.
- Coordinated with team members to maintain equitable task distribution.
- Enhanced productivity by setting clear goals and generating daily reports for management.
- Collaborated with management and offshore team to enhance and implement new processes.
Customer Success
WePay, Inc.
Palo Alto, CA
11.2014 - 10.2015
- Delivered prompt email and phone support to top partner, GoFundMe.
- Conducted weekly meetings with internal account team and GoFundMe to introduce new products and features.
- Coordinated efforts with product managers to innovate new products and features.
- Collaborated with internal risk analysts in weekly meetings to enhance workflows.
- Collaborated with engineering team to detect and resolve system bugs.
Technology Tech Specialist
Campbell Union School District
Campbell, CA
09.2013 - 05.2014
- Facilitated technology training across 12 schools, benefiting more than 700 educators and administrators.
- Conducted comprehensive Mac/iOS applications and current technology training through various methodologies.
- Collaborated with after-school program director to develop and execute project-based instruction leveraging modern technology.
Apple Service Specialist
Apple Inc.
Palo Alto, CA
08.2010 - 09.2013
- Conducted daily workshops on Apple software and hardware leveraging approved methodologies.
- Conducted individualized training sessions focused on Apple's comprehensive software.
- Conducted interactive Apple Camp sessions designed to enhance kids' tech skills.
- Diagnosed and resolved technical issues for Apple mobile devices.
Business Analyst
Salesforce
San Francisco, CA
01.2007 - 12.2009
- Directed resolution of account-related challenges while ensuring compliance with Salesforce best practices.
- Led every check-in call and conducted customer health assessments on-site.
- Collaborated with clients, technicians, and leadership teams to deliver operational support and project updates.
- Managed and led meetings with multiple departments to solidify requirements.
- Generated standard or custom reports summarizing business, financial or economic data.
- Acted as SME for resolving issues in reporting, data mitigation, and custom objects.
- Delivered top-tier support to premier subscribers at Success Clinics during annual Dreamforce conference.
Education
City College of San Francisco
Skills
- Project Management
- Multi-Project Management
- Process Engineering
- Agile Project Management
- Waterfall Project Management
- Strategic Resource Allocation
- Metrics Management
- KPI Tracking
- Training and Mentoring
- Documentation Management
- Project Plan Development
- Risk Management
- Scope Management
- Change Management
- Requirements Gathering
- Meeting Facilitation
- Meeting Participation
- Project Scheduling
- Project Goals and Milestones
Certification
- Scrum Certified
- Certified PMP (In Progress)
Languages
Spanish
Professional
Applied Skills
- Attention to Detail
- Effective Relationship Management
- Team Dynamics Assessment
- Effective Time Management
- Conflict Resolution
- Emotional Intelligence
- Problem-Solving
- Collaboration
- Strong Organizational Abilities
- Cross-Functional Communication
References
References available upon request.
Timeline
Senior Project Manager
TekSystems @ Meta
06.2018 - 01.2024
Information Security Project Manager
Cisco Systems, Inc.
01.2018 - 06.2018
Information Security Project Manager
Apple, Inc.
10.2015 - 05.2017
Splunk Project Manager
Apple, Inc.
10.2015 - 05.2017
Customer Success
WePay, Inc.
11.2014 - 10.2015
Technology Tech Specialist
Campbell Union School District
09.2013 - 05.2014
Apple Service Specialist
Apple Inc.
08.2010 - 09.2013
Business Analyst
Salesforce
01.2007 - 12.2009
City College of San Francisco
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