Miguel Esparza
Katy,TX
Summary
Experienced Director of Industrial Engineering with over 20 years of experience in supply chain management, supply chain design, and industrial engineering. Expert in labor management and implementing engineered labor standards to improve productivity and efficiency. Accomplished in leading large-scale improvement activities, resulting in significant cost savings and productivity boosts. Notable achievements include a $1 million reduction in operational expenses, a 6% increase in productivity, and a top 10 productivity rank among 72 domestic companies. Seeking a senior leadership role in a multi-million dollar corporation where I can leverage my years of experience in supply chain operations and industrial engineering to support the organization's initiatives and operational goals.
Overview
30
30
years of professional experience
Work History
Director Industrial Engineering
SYSCO Global Support Center
Houston, TX
01.2019 - Current
- As leader of the engineering group, my main focus is establishing an operational foundation with standardized methods and technology and implementing best practices across all distribution sites
- This approach aims to drive efficiency, quality, and customer service while upholding our safety culture
- Key achievements include: Defining the scope of work for short and long-term goals within the IE Specialty group to enhance efficiency and reduce operational costs, resulting in a 6% increase in productivity following updates to Engineered Labor Standards and slotting optimization at recent SYGMA facility projects
- Establishing collaborative solid relationships with leaders in Operations, BT, Safety, Food Safety, Legal, and Labor Relations while deploying strategic enterprise initiatives
- Overseeing the support of union audits at our broadline sites in the US and Canada and fostering a constructive relationship with the Teamsters Engineering Group by showcasing the accuracy of our new Labor Management System and IE practices in building engineered standards
- Directing the maintenance of our Labor Management System to ensure the precision and credibility of our labor and incentive programs
- Serving as the subject matter expert in operations for developing new Work Methods, Best Practices, Systems, and Warehouse Training
- Led the design and implementation of supervisor training on performance management, providing the necessary tools and coaching to enable supervisors to manage daily operations, driving efficiency and employee retention effectively
- Collaborating in designing and implementing new employee training/Academy to equip individuals for success and reduce the training period to meet company productivity expectations
- Overseeing the recruitment and development of new engineers within our team.
Senior Manager of Industrial Engineering
SYSCO Corporate
Houston, TX
01.2013 - 01.2019
- As Senior Manager of Industrial Engineering, I spearheaded the implementation and upkeep of the Engineered Labor Standards Program across 72 domestic and Canadian SYSCO broadline companies
- This initiative resulted in a significant $1 million reduction in operational expenses due to enhanced labor productivity
- I was tasked with standardizing policies for monitoring and reporting productivity, introducing a robust Engineered Work Methods Program, and supervising the new Warehouse Incentive Pay Program rollout
- Additionally, I provided extensive, ongoing training for field leadership and associates to significantly boost productivity, enhance employee retention, and elevate service levels.
Vice President of Operations
SYSCO Toronto
Mississauga, ON
01.2010 - 01.2012
- Responsibilities: Managed Warehouse, Transportation, and Facility departments
- Oversaw a $500M operation with 300 employees in a unionized environment, making Toronto's facility the largest and most profitable operation in Sysco Canada
- Developed and managed annual profit and capital budgets to meet sales plans
- Oversaw the application of Food Safety policies and SOPs within the warehouse and transportation
- Contributed to improving AIB scores for the last three inspections
- Participated in labor negotiations, grievances, and arbitrations
- Restructured the Transportation and Warehouse Departments
- Improved overall productivity and accuracy in the last 12 months
- Boosted morale among employees by consistently implementing/enforcing company policies
- Reduced warehouse expenses by 17% and occupancy by 20% in the last 12 months
- Increased confidence from the Sales Group to help increase sales margin and growth
- Implemented new Transportation systems and Green Routing concepts
- Oversaw the use of XATA and ROADNET systems to meet departmental goals
- Ensured compliance with Canadian federal and provincial labor laws and safety regulations.
Senior Director of Warehouse Operations
SYSCO South Florida
Medley, FL
01.2005 - 01.2010
- Responsible for the continuous improvement of safety, accuracy, efficiency, and economical utilization of workforce and equipment for handling merchandise in a $780M Operation while meeting the needs of our customers
- Analyze and make changes in physical handling and storage methods as needed to improve safety, accuracy, and productivity
- Assist the VP of Operations in Developing the annual warehouse and occupancy budget for a 555,000 Sq ft facility
- Oversaw and ensured compliance with federal, state, and other regulatory laws or guidelines (FDA, USDA, AIB)
- Implement and conduct internal audits
- Achieved superior scores in AIB inspections over the last five years
- Active member of the Safety Committee
- Analyze and investigate accidents in our Warehouse and Transportation Departments
- Responsible for implementing Safety Company Rules to increase Safety awareness among employees and to ensure all departments comply with OSHA Rules and Guidelines
- Improved productivity and cost per case by creating and implementing Engineering Standards in different warehouse operations (Putaway, Replenishment, and selection)
- Ranked in the Top Ten among all 72 domestic companies in Productivity for the last three years
- Create and maintain Accuracy Incentives for the Outbound Department
- Ranked top in Service Level among all seventy-two SYSCO companies for the last two years
- Active member of the Shrink Committee
- Responsible for developing and implementing methods to improve our current damage control program
- Responsible for evaluating the Performance of all Warehouse Management and associates (120+), holding each accountable for expected results, and taking corrective actions when necessary
- Analyze and respond to daily distribution challenges from our customers and other departments
- Work daily with the Sales Department to help develop distribution strategies to serve our customers better.
Project Manager
SYSCO Corporate
Houston, TX
01.2001 - 01.2005
Plant Engineer
VF Corporation
Greensboro, NC
01.1994 - 01.2001
Education
B.S. Industrial Engineering -
Texas A&M University
Skills
- Supply chain management
- Supply chain design
- Industrial engineering
- Labor management
- Engineered labor standards
- Productivity improvement
- Cost savings
- Large-scale improvement activities
- Operational expenses reduction
- Collaboration with cross-functional teams
- Union audits
- Labor management system
- Operations subject matter expert
- Work methods development
- Warehouse training
- Supervisor training
- Employee training
- Recruitment and development of engineers
- Engineered labor standards program implementation
- Monitoring and reporting productivity
- Warehouse incentive pay program rollout
- Training for field leadership and associates
- Warehouse management
- Transportation management
- Facility management
- Budget management
- Food safety policies and SOPs
- Labor negotiations and arbitrations
- Department restructuring
- Sales margin and growth
- Transportation systems implementation
- Compliance with labor laws and safety regulations
- Continuous improvement
- Safety management
- Accuracy improvement
- Budget development and management
- Compliance with regulatory laws and guidelines
- Internal audits
- AIB inspections
- Safety committee participation
- Accident analysis and investigation
- OSHA compliance
- Engineering standards implementation
- Accuracy incentives
- Service level improvement
- Shrink control
- Performance evaluation and management
- Distribution strategy development
- Project management
- Plant engineering
Languages
English
Professional
Spanish
Professional
Timeline
Director Industrial Engineering
SYSCO Global Support Center
01.2019 - Current
Senior Manager of Industrial Engineering
SYSCO Corporate
01.2013 - 01.2019
Vice President of Operations
SYSCO Toronto
01.2010 - 01.2012
Senior Director of Warehouse Operations
SYSCO South Florida
01.2005 - 01.2010
Project Manager
SYSCO Corporate
01.2001 - 01.2005
Plant Engineer
VF Corporation
01.1994 - 01.2001
B.S. Industrial Engineering -
Texas A&M University
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