Summary
Overview
Work History
Education
Skills
Accomplishments
Military Experience
Languages
Timeline
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Miguel Fábregas

West Lawn,PA

Summary

Results-driven Production Supervisor experienced in optimizing workflow and overseeing production processes. Achieved operational efficiency and maintained quality standards through effective team management and problem-solving skills. Focused on fostering collaboration and implementing process improvements to drive growth and meet production targets.

Professional leader with strong background in overseeing production processes and team management. Skilled in optimizing workflow, ensuring quality standards, and maintaining safety protocols. Known for fostering collaboration and driving results, adaptable to changing demands, and reliable in high-pressure situations. Proficient in problem-solving, training staff, and implementing efficiency improvements.

Overview

10
10
years of professional experience

Work History

Lead Installation Technician

Allied Facility Solutions
Mountville, PA
03.2020 - 06.2026
  • Lead large installation projects while utilizing the Scope of Work
  • Oversaw installation projects, ensuring adherence to industry standards and safety protocols for successful project completion.
  • Complete new cabinet installation including placement, grounding, running conduits, installing AC drops, etc.
  • Complete CDU30 installation according to provided Scope of Work
  • Complete Powershift installations including programming and troubleshooting as required.
  • Complete work in Verizon HUB/ CO sites according to Verizon Landline standards
  • Complete removal and decommission equipment and provide complete return form(s) to your Allied Supervisor
  • Trained new employees and assistant installation technicians in installation, testing, and commissioning techniques to enhance team competency.
  • Mentored junior technicians on equipment handling and installation techniques, fostering skill development and team capability.

A-line Supervisor

Harley Davidson Plant
York, PA
11.2018 - 02.2019
  • All duties of assembler in twenty-seven different models of Harley Davidson motorcycles assemble test, ship, and paint dept.
  • Supervised daily operations to ensure adherence to production schedules and quality standards.
  • Trained and mentored team members on safety protocols and operational procedures.
  • Streamlined workflows to enhance efficiency and reduce production downtime.
  • Implemented continuous improvement initiatives to optimize manufacturing processes.
  • Coordinated with cross-functional teams to resolve production issues promptly.
  • Analyzed operational data to identify trends and recommend process enhancements.
  • Conducted performance evaluations and provided constructive feedback to team members.

IT Field Tech Specialist

Apoyo Tecnico
Rio Grande, PR
12.2016 - 11.2018
  • Executed on-site troubleshooting to address client issues and reduce downtime.
  • Troubleshot Windows 7 and 10 operating systems and applications; supported enterprise PC operating system deployments, migrations, and hardware refreshes to enhance user experience.
  • Direct experience in troubleshooting Internet browsers IE, EDGE and Chrome and related security settings.
  • Experience with software distribution via Microsoft System Center Configuration Manager SCCM. Working knowledge of Windows networking components, i.e., TCP/IP, DNS, WINS, DHCP, SNMP, VPN, IPsec etc.
  • Experience with IT Service Management software such as ServiceNow, Salesforce and Remedy.
  • Experience with supporting mobile devices and applications, including Apple iOS in an Enterprise environment.
  • Advanced knowledge of the Windows 7, 10 registry, NTFS permissions, file and folder security, local user security.
  • Knowledge of Avaya and Cisco AnyConnect VPN software. Two authentication experiences are a plus. Knowledge of Remote-control tools such as Beggar. Working knowledge of PC hardware troubleshooting.
  • Knowledge of application packaging software, including Wise/Flexera Admin Studio. Able to develop, interpret and follow technical documentation.
  • Demonstrated knowledge of industry standards and practices. Microsoft Active Directory structure/security and Group Policies.
  • Experience with scripting languages and techniques, including VBA, PowerShell, and scripting for Windows OS.

Information Technology Specialist

Department of Veterans Affairs
San Juan, PR
11.2016 - 11.2017
  • Designed and maintained network architecture and infrastructure to ensure optimal performance.
  • Set up and maintained servers, hubs, routers, and switches for efficient network management.
  • Diagnosed network issues, resolved problems, and monitored network capacity and performance.
  • Implemented IT solutions enhancing operational efficiency for veteran services.
  • Coordinated troubleshooting for hardware and software issues across departments.
  • Supervised technical and administrative staff in information technology and litigation support; planned and scheduled installations of new or modified hardware, operating systems, and application software.

Education

Master of Science - information system, information security, Fraud Investigation

EDP University of Puerto Rico Inc.
San Juan, PR
02-2018

IT Auditor Certificate -

EDP University
Hato Rey, PR
08-2018

Bachelors - network technology and applications development

National University College
Bayamon, PR
01-2016

BS - Business Administration/Human Relations

WEST CLAYTON UNIVERSITY
Humble, TX
01-2006

Certificate - Auto Mechanic

PCDI
Atlanta, GA
01-2006

Certificate - Law Enforcement

PUERTO RICO POLICE ACADEMY
Gurabo, PR, US
12-2005

AS - Paralegal in Legal

SAN JUAN CITY COLLEGE
Juana Diaz, PR, US
01-1992

Skills

  • Operational Management
  • Conflict Resolution
  • Team Coordination
  • Bilingual communication
  • Team leadership
  • Process Improvement
  • Onboarding Programs
  • Project Oversight
  • Performance Monitoring

Accomplishments

  • Supervised team of 65 staff members.

Military Experience

  • March 1984 to December 2005 Branch: Army Rank: SFC
  • Performs duties as an infantry, reconnaissance (scout), heavy anti-infantry weapon platoon Sergeant, or Operations Sergeant in combat operations Receives, issues, and implements orders. Assists platoon leader in controlling platoon in mounted and dismounted operations. Assists in dissemination of intelligence information to unit and staff sections. Assists in planning, organizing, directing, supervising, training, coordinating, and reporting activities of subordinate elements. Provides tactical and technical guidance to subordinates and professional support to both subordinates and superiors in the accomplishment of their duties. Supervises the occupation of an assembly area. Employ NBC defensive teams. Plans for, supervises preparation of, and conducts NBC operations. Performs battle damage assessment. Supervises platoon maintenance activities. Supervises receipt, storage, and distribution of ammunition, supplies, equipment, and rations to subordinate elements. Develop a platoon training plan. Assists in production and administration of staff journals, files, records, and reports. Assists in coordination and implementation of combat operations, training programs, and administrative and communications procedures. Assists in organization and operation of the tactical operations center. Knows threat organization and tactics through regiment level. Plans for coordinates resources for and sets up a multipurpose range complex for qualifications exercises.
  • Responsible for planning, directing, and managing all HR competencies; supervises and manages the processing and tracking of all personnel actions, awards, evaluations, promotions, finance, leaves and passes, personnel accounting, strength reporting, and readiness of all assigned and attached personnel; directly responsible for the health, welfare, safety, and professional development of six NCOs and ten Soldiers; maintains accountability of over $900,000 worth of equipment.
  • Achievements: 5 Army Commendation, 1 Joint Service Achievement medal, 1 Army Achievement Medal, 2 Good Conduct Medal Awards

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Lead Installation Technician

Allied Facility Solutions
03.2020 - 06.2026

A-line Supervisor

Harley Davidson Plant
11.2018 - 02.2019

IT Field Tech Specialist

Apoyo Tecnico
12.2016 - 11.2018

Information Technology Specialist

Department of Veterans Affairs
11.2016 - 11.2017

BS - Business Administration/Human Relations

WEST CLAYTON UNIVERSITY

Certificate - Auto Mechanic

PCDI

Certificate - Law Enforcement

PUERTO RICO POLICE ACADEMY

AS - Paralegal in Legal

SAN JUAN CITY COLLEGE

Master of Science - information system, information security, Fraud Investigation

EDP University of Puerto Rico Inc.

IT Auditor Certificate -

EDP University

Bachelors - network technology and applications development

National University College
Miguel Fábregas