Miguel Flores
Midlothian,IL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Energetic department manager dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.
Overview
8
8
years of professional experience
Work History
Department Manager
Whole Foods Market
08.2019 - Current
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Established clear performance expectations for staff members which led to increased accountability.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Manager
Villa Rosa Italian Restaurant
03.2016 - 06.2019
- Launched quality assurance practices for each phase of development
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
High School Diploma -
John F. Kennedy High School, Chicago, IL, US
6325 W 56th St, Chicago, IL 6063806.2015
Skills
- Resource Coordination
- Staff Management
- Employee Scheduling
- Policy Development
- Cost Planning
- Customer Service
- Team Supervision
- Performance Management
Timeline
Department Manager
Whole Foods Market
08.2019 - Current
Manager
Villa Rosa Italian Restaurant
03.2016 - 06.2019
High School Diploma -
John F. Kennedy High School, Chicago, IL, US
Similar Profiles
Ellianna SiglerEllianna Sigler
Team Trainer at Whole Foods MarketTeam Trainer at Whole Foods Market
Nolan TinsleyNolan Tinsley
Store Support & E-Commerce Supervisor at Whole Foods MarketStore Support & E-Commerce Supervisor at Whole Foods Market
Kyle GeitgeyKyle Geitgey
Produce Team Trainer at Whole Foods MarketProduce Team Trainer at Whole Foods Market
Elliott BrownElliott Brown
Team Member at Whole Foods MarketTeam Member at Whole Foods Market
Roy Baggio Jr.Roy Baggio Jr.
Law Clerk at Law Offices of Serpico, Petrosino, DiPiero, & O'ShaeLaw Clerk at Law Offices of Serpico, Petrosino, DiPiero, & O'Shae