MIGUEL FRANCO
Valley Village
Summary
As an individual with over 15 years of customer service, i have developed a strong work ethic that has been obtained through years of experience.. These are some of the key skills developed that will be essential to my successful contributions to your organization.
- Communication: Demonstrate excellent written and oral communications skills and customer service
- Ability to work under pressure: Assigned many task to complete specific deadlines, i can work in high stress environments and successfully fulfill all responsibilities.
- Time Management: I prioritize task and finish in timely manner
- Self Motivation: The drive to successfully complete a task for both personal and professional development.
Overview
16
16
years of professional experience
Work History
Delivery Driver
US AutoForce
04.2022 - Current
- Drive a parcel, cube van, or box truck daily
- Perform Pre-trip and post trip vehicle inspections
- Follow all safety procedures per training manual
- Maintain complete and accurate daily logs of all driving and deliveries
- Pick tire orders for daily deliveries
- Load and unload trucks as needed
- Improved customer satisfaction by ensuring timely and accurate deliveries.
- Responsible for cash management upon deliveries
- Smith system training
Lead Sales Associate
Dunn-Edwards
05.2017 - 01.2022
- Provided excellent customer service and selling skills in person and over the phone.
- Maintained high levels of customer satisfaction
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Ensured delivery of products
- Efficiency in taking customer orders in person and over the phone
- Maintained a clean and organized store floor
- Stocked merchandise
Plumber's Assistant
ADD Plumbing
09.2014 - 05.2017
- Assisted plumbers with plumbing installations, replaced water heaters, installed new tubs and showers
- Cut piping, connect metal or plastic pipes, and check new installations for leaks
- Minor plumbing repairs such as unclogging toilets and drains, replacing faucets, repaired leaking pipes.
- Installed Garbage disposals, replaced toilet wax rings
- Performed tasks as directed by line manager
- Assisted with inspections, diagnosing problems, faults, leaks.
- Repair and maintenance of pipes, fixtures and other water and plumbing systems for water distribution and waste disposal .
Sales Associate
FedEx
04.2008 - 09.2014
- Provided excellent customer service in person as well as over the phone.
- Customer Expertise in printing, signs, and graphics
- Handled complex orders
- Assembled parcels and prepared goods for shipping.
- Maintained clean and friendly environment.
Education
High School Diploma -
Grant High School
06.2002
Skills
- Customer service
- Cash handling
- Teaching
- Sales
- Plumbing
- Driving
- Load and Unload
Languages
Spanish
Full Professional
Timeline
Delivery Driver
US AutoForce
04.2022 - Current
Lead Sales Associate
Dunn-Edwards
05.2017 - 01.2022
Plumber's Assistant
ADD Plumbing
09.2014 - 05.2017
Sales Associate
FedEx
04.2008 - 09.2014
High School Diploma -
Grant High School
Similar Profiles
GREGORY FLINKGREGORY FLINK
Business Consultant at US AutoforceBusiness Consultant at US Autoforce
Daniel TellezDaniel Tellez
Territory Sales Representative at US AutoforceTerritory Sales Representative at US Autoforce
DuWayne RobbsDuWayne Robbs
Deliver Driver/Customer Service Representative at US AutoforceDeliver Driver/Customer Service Representative at US Autoforce
Amy BuzaitisAmy Buzaitis
Customer Service Representative at US AutoforceCustomer Service Representative at US Autoforce
Kyle SandersonKyle Sanderson
Box Office Associate at Los Angeles PhilharmonicBox Office Associate at Los Angeles Philharmonic