Miguel Girano
Sunrise,FL
Overview
5
5
years of professional experience
Work History
Sales Associate
No Cap Hemp Co
Davie, FL
10.2021 - Current
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Developed promotional strategies to increase sales volume.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Trained new team members in cash register operation, stock procedures, and customer services.
Shift Leader
Leaf House
Cooper City, Florida
01.2021 - 07.2021
- Resolved customer complaints promptly and professionally.
- Adhered to all health code regulations while preparing food items for customers.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Assisted in training new employees on shift operations.
- Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
- Scheduled team members for shifts based on business needs and customer demand.
Team Leader
Universal Orlando
Orlando, Florida
05.2019 - 01.2021
- Maintained a positive work environment that promoted collaboration between team members.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Created training materials and conducted group trainings on new processes or procedures.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education
Bachelor of Accountancy -
Florida Atlantic University
Boca Raton, FL12-2024
Skills
- Bilingual (English/Spanish)
- Microsoft Excel
- Team Management
- Sales Strategy Development
- Data Analysis
- Customer Relationship Management
- Leadership Experience
- Active Listening & Communication
Timeline
Sales Associate
No Cap Hemp Co
10.2021 - Current
Shift Leader
Leaf House
01.2021 - 07.2021
Team Leader
Universal Orlando
05.2019 - 01.2021
Bachelor of Accountancy -
Florida Atlantic University