Summary
Overview
Work History
Education
Skills
Communication
Leadership
Languages
Timeline
Generic

Miguel Gonzalez Carrillo

Riverside,USA

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Always willing to communicate and put the best foot forward always.

Overview

9
9
years of professional experience

Work History

Attendant

Winchell’s Donuts
01.2021 - 08.2021
  • Used and applied customer service skills as well as food preparation and care.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Monitored dining room inventory and replenished as necessary.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Busser

Wang Cho Korean BBQ
08.2020 - 11.2020
  • Worked as a busser, high stress environment where communication and fast problem solving was necessary. Applied hard work ethic maintaining a job done right, instead of done fast attitude
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Addressed customer complaints and inquiries to verify satisfaction.

Server

Oishii Sushi
09.2022 - 01.2024
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Luthier apprenticeship

Cruz Violin
01.2017 - 01.2019
  • Learned nuanced instrument repair and patience for string chamber orchestra instruments as well as mariachi instruments and guitars

Student Assistant Tech

Cal State San Bernardino
08.2021 - Current
  • Programmed and operated audio-visual equipment to support seamless live events.
  • Trained event staff on proper use of audio and visual equipment.
  • Monitored and adjusted sound and lighting levels to optimize live event performance.
  • Performed service and system maintenance as directed.
  • Pulled and terminated variety of cables.
  • Maintained and troubleshot audio and visual equipment to minimize downtime.
  • Tested and calibrated audio and visual equipment to verify proper operation.
  • Set up projectors, laptops and microphones for live presentations.
  • Researched and presented various AV options to presenters and site managers.
  • Supported live events with well-controlled lights, sound and video streaming.
  • Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
  • Assisted with tasks for radio broadcasts, video production and other multimedia projects.
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
  • Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
  • Stored, loaded and unloaded set pieces and technical equipment for daily performances.

Education

High School -

Riverside Poly High School
01.2020

Bachelor of Arts - Music

Cal State San Bernardino
San Bernardino, CA
05-2025

Skills

  • Sound engineering
  • Audio systems
  • Stage setup
  • Adaptable
  • Group instruction
  • Analytical skills
  • Lecturing and teaching
  • Assessment techniques
  • Communication

Communication

I value a sense of humor above everything and approach things from a lighter side, always trying to maintain a sense of empathy comfort and inclusivity.

Leadership

Having innate leadership skills I have help positions of responsibility, whether it be as the Secretary of my high school orchestra or as a Youth Leader in my local Catholic Church’s Youth Group going as far as being a assistant Confirmation teacher.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Limited Working

Timeline

Server

Oishii Sushi
09.2022 - 01.2024

Student Assistant Tech

Cal State San Bernardino
08.2021 - Current

Attendant

Winchell’s Donuts
01.2021 - 08.2021

Busser

Wang Cho Korean BBQ
08.2020 - 11.2020

Luthier apprenticeship

Cruz Violin
01.2017 - 01.2019

High School -

Riverside Poly High School

Bachelor of Arts - Music

Cal State San Bernardino

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