Summary
Overview
Work History
Education
Skills
Education Intent
Hobbies and Interests
Personal Information
Languages
Timeline
Generic

Miguel Guzman

Aurora,IL

Summary

Dependable and punctual worker, poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Person Shopper/ Team Lead/ In-Home Delivery Driver

Walmart
11.2021 - 12.2024
  • Picked, staged, and dispensed customer orders as needed
  • Delivered approximately 30 customer orders to homes according to their specific instruction and according to business procedure
  • Conduct pre and post inspection on delivery van to ensure safety
  • Managed and assigned 10-25 associates to roles as needed to meet business demand
  • Deescalated customer and associate conflicts

Garden Associate

Lowes Home Improvement Stores
02.2021 - 07.2021
  • Worked at a fast and consistent pace loading customers
  • Learned to connect customers to service professionals we do business with
  • Gave basic product knowledge and recommendations

Janitor

Goodwill
01.2021 - 01.2021
  • Covered breaks for other team members to ensure we can run successfully
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming on a hourly schedule

Associate

The Home Depot Store
10.2017 - 10.2020
  • Learned to be resourceful to ensure great customer experience
  • Watered plants and made sure to set up overnight watering system to minimize plant loss
  • Picked and prepared customer orders, loaded by hand or using machinery
  • Operated machinery including sit down forklift, order picker and reach truck

Backroom Team Member

Honey Baked Ham
01.2016 - 01.2017
  • Prepared hams to business standard for sale

Education

High School Diploma -

East Aurora High School
Aurora, IL
03-2017

Skills

  • Customer Interaction and Deescalation by attending customers in timely manner and contacting management when necessary
  • Reporting skills in communicating success, delays or problems to management
  • Safety is maintained by following procedures and using PPE
  • Task Completion by prioritization and focusing on one task at a time to maximize efficiency

Education Intent

Return to school for exercise science or sports science

Hobbies and Interests

  • Resistance training
  • Fitness

Personal Information

Age: 25

Languages

Spanish
Native or Bilingual

Timeline

Person Shopper/ Team Lead/ In-Home Delivery Driver

Walmart
11.2021 - 12.2024

Garden Associate

Lowes Home Improvement Stores
02.2021 - 07.2021

Janitor

Goodwill
01.2021 - 01.2021

Associate

The Home Depot Store
10.2017 - 10.2020

Backroom Team Member

Honey Baked Ham
01.2016 - 01.2017

High School Diploma -

East Aurora High School

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Miguel Guzman