Miguel Guzman Pantoja
Riverbank,USA
Summary
HR professional with extensive experience in recruitment and employee relations. Demonstrated success in labor negotiations and HR compliance, utilizing bilingual skills to improve communication. Recognized for streamlining HR processes and enhancing workplace culture through emotional intelligence and conflict resolution. Expertise includes recruitment, retention, mediation, staff training, and development, with a focus on aligning HR strategies with business objectives.
Overview
11
11
years of professional experience
Work History
Labor Relations & Services Manager
Stanislaus Food Products
Modesto, US
12.2024 - Current
- Streamlined recruitment processes to attract top talent across departments.
- Advised management on employee relations to cultivate positive workplace culture.
- Handled sensitive employee data with utmost confidentiality and discretion.
- Maintained employee records in compliance with company policy and legal standards.
- Evaluated HR processes, implementing improvements to enhance efficiency.
- Ensured adherence to federal, state, and local employment laws.
- Managed full-cycle human resource operations to optimize employee performance.
- Conducted labor-management meetings to address grievances and negotiate contracts.
Human Resource Supervisor
Stanislaus Food Products
Modesto, California
02.2023 - 12.2024
- Executed recruitment processes for diverse food production roles effectively.
- Facilitated onboarding sessions, ensuring new hires acclimated quickly.
- Maintained accurate personnel files in line with legal requirements and policies.
- Resolved employee relations issues, managing grievances and disciplinary procedures.
- Oversaw payroll systems, including tracking attendance and processing leave requests.
- Ensured alignment of HR policies with relevant employment laws at all levels.
- Collaborated with department heads to assess staffing needs based on production demands.
- Implemented & managed HRIS updates for enhanced data accuracy and streamlined operations.
HR Generalist
SCW Human Resources
Modesto, US
09.2020 - 02.2023
- Executed comprehensive human resources functions encompassing hiring, interviewing, payroll, and benefits administration.
- Collaborated with hiring managers to coordinate recruitment efforts and optimize job postings.
- Administered staffing initiatives to identify understaffing issues and mediate employee conflicts.
- Conducted onboarding processes, orientations, exit interviews, and training sessions for new employees.
- Ensured compliance with state and federal regulations while recommending best practices.
- Managed employee benefits programs while addressing inquiries related to options and eligibility.
- Maintained accurate personnel records in HRIS for compliance and timely updates.
- Investigated workplace complaints concerning harassment or discrimination to foster a safe environment.
Branch Rental Manager
Penske Truck Leasing
Stockton, US
05.2019 - 09.2020
- Greeted customers and addressed inquiries regarding rentals, leases, services, and sales.
- Trained and developed coworkers for various roles to enhance team performance.
- Provided support for HR-related inquiries from employees.
- Delegated tasks to approximately 10 employees for deliveries and pick-ups as necessary.
- Managed employee relations, including handling complaints, conducting investigations, and performing performance reviews.
- Executed automated tasks using Excel for Penske's just-in-time functions.
- Demonstrated proficiency in Excel and Outlook for operational efficiency.
- Administered payroll processes, hiring procedures, and terminations.
Buyer Assistant
CarMax
Modesto, US
09.2018 - 05.2019
- Managed website operations and administrative tasks to enhance workflow efficiency.
- Inspected vehicles for quality assurance after inputting optioning data.
- Facilitated daily office communications to ensure smooth operational processes.
- Operated various programs daily to update retail inventory using Excel, ERO, and Automation.
Receptionist/Assistant/ Advanced Technician
Toyota
Modesto, US
06.2016 - 09.2017
- Data Management.
- Follow HR/ Toyota protocol to service vehicles.
Crew Trainer
McDonald's
Riverbank, US
12.2014 - 01.2016
- Trained new crew members on operational procedures and customer service standards.
- Demonstrated food preparation techniques to ensure quality and consistency.
Education
AA, AST - Business Administration
Modesto Junior College
Modesto, CAB.S. - Business Administration, Human Resources
CSU, Stanislaus
Turlock, CASkills
- Recruitment processes
- Employee relations
- Labor negotiations
- HR compliance
- Payroll administration
- Human resources management
- Data accuracy
- Bilingual English and Spanish
- Emotional intelligence
- Judgement and decision making
- Conflict resolution
- Data confidentiality
- HRIS proficiency
References
References available upon request.
Timeline
Labor Relations & Services Manager
Stanislaus Food Products
12.2024 - Current
Human Resource Supervisor
Stanislaus Food Products
02.2023 - 12.2024
HR Generalist
SCW Human Resources
09.2020 - 02.2023
Branch Rental Manager
Penske Truck Leasing
05.2019 - 09.2020
Buyer Assistant
CarMax
09.2018 - 05.2019
Receptionist/Assistant/ Advanced Technician
Toyota
06.2016 - 09.2017
Crew Trainer
McDonald's
12.2014 - 01.2016
AA, AST - Business Administration
Modesto Junior College
B.S. - Business Administration, Human Resources
CSU, Stanislaus
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