Miguel Hernandez
Student
Santa Ana,California
Summary
Detail-focused retail merchandising professional with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Front of House Employee
Paderia Bakehouse
Irvine, CA
5 2023 - 05.2024
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Packaged cookies, egg tarts and other pastries offered for customer purchase.
- Restocked inventory (such as utensils, napkins, cups, etc.) and display cases with attractive arrangements to promote specialty food items like cookies and cheesecakes.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Maintained clean and welcoming environment for guests, contributing to positive dining experiences.
Retail Sales and Merchandising Associate
Micro Center
Tustin, CA
10.2022 - 02.2023
- Worked closely with managers and associates to stock sales floor with incoming merchandise
- Closely followed security protocol in ensuring products placed on floor were secured in security 'spider-wrap' or security boxes to avoid discrepancies
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Boosted sales through effective cross-merchandising techniques and strategies
- Streamlined inventory management with accurate record-keeping and timely stock replenishment
- Analyzed sales trends to make data-driven decisions on product placement and promotions
Inventory Specialist
Micro Center
Tustin, CA
02.2022 - 10.2022
- Assisted in keeping recorded information, shortages, and discrepancies current and accurate.
- Completed physical inventory counts each month.
- Fulfilled web-orders by locating and retrieving products from sales floor to prep for customer pick-up in 18 minutes or less per order
- Gathered and scanned in RTV (returned items) and prepped items onto pallets for truck delivery
- Assisted with any other duties assigned by supervisor or management
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies
Picker/Packer Associate
Ultra/Mint Mobile
Costa Mesa, CA
11.2021 - 02.2022
- Completed daily orders with expert picking and packing of shipments.
- Enhanced order accuracy by carefully picking and packing items per customer specifications
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents
- Protected materials for transport by correctly packaging products in boxes and crates.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Whole team completed around 1000-2000 orders per day
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment
Inventory Specialist
Micro Center Stores
Tustin, CA
08.2020 - 08.2021
- Assisted in keeping recorded information, shortages, and discrepancies current and accurate.
- Completed physical inventory counts each month.
- Fulfilled web-orders by locating and retrieving products from sales floor to prep for customer pick-up in 18 minutes or less per order
- Gathered and scanned in RTV (returned items) and prepped items onto pallets for truck delivery
- Assisted with any other duties assigned by supervisor or management
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies
Education
Associate of Arts - Liberal Arts And General Studies
Orange Coast College
Costa Mesa, CA 08.2017 - 06.2022
High School Diploma -
Hector G. Godinez
Santa Ana, CA 08.2013 - 06.2017
Skills
Reading Comprehension
Multitasking Ability
Computer Skills
Critical Thinking
Flexibility/Adaptability
Timeline
Retail Sales and Merchandising Associate
Micro Center
10.2022 - 02.2023
Inventory Specialist
Micro Center
02.2022 - 10.2022
Picker/Packer Associate
Ultra/Mint Mobile
11.2021 - 02.2022
Inventory Specialist
Micro Center Stores
08.2020 - 08.2021
Associate of Arts - Liberal Arts And General Studies
Orange Coast College
08.2017 - 06.2022
High School Diploma -
Hector G. Godinez
08.2013 - 06.2017
Front of House Employee
Paderia Bakehouse
5 2023 - 05.2024