Miguel Hernandez
Covina,CA
Summary
Adept at driving operational excellence and productivity improvements, I leveraged lean manufacturing and effective project management to enhance production efficiency and quality control. My leadership fostered a culture of continuous improvement and accountability, achieving significant cost reductions and fostering strong team collaboration.
Overview
30
30
years of professional experience
Work History
Production Manager
Cajas Y Empaques / Digital Packaging of America
01.2024 - 09.2024
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Streamlined production processes, significantly reducing downtime and increasing efficiency.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Coordinated with other departments to align production with customer requirements.
Operational Excellence Team /Special Projects Coordinator
Smurfit Kappa Group
01.2022 - 01.2024
- Adapted quickly to changing circumstances during projects execution without compromising timelines or desired outcomes.
- Researched and analyzed various statistical and financial analysis techniques.
- Established strong relationships with clients through clear communication channels and regular status updates on projects'' progress.
- Coordinated efforts between departments involved in the projects ensuring seamless collaboration towards achieving common goals.
- Evaluated project results upon completion, identifying areas for improvement in future initiatives.
- Prepared and presented multiple PowerPoint presentations for meetings with operational excellence team director.
- Led team meetings to provide updates on progress, address challenges, and maintain open communication channels.
- Reported regularly to managers on project budget, progress, and technical problems.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Operations Manager
Smurfit Kappa Group
03.2021 - 01.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services to all of our customers needs.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly by having 2 daily production meetings with CS, production, scheduling and logistics.
- Analyzed and reported on key performance metrics to senior management.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs by monitoring KPI on all machine centers.
- enforced quality control systems to boost overall product consistency and reliability.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Operational Excellence Team Member
Smurfit Kappa Group
01.2017 - 03.2020
- Enhanced operational efficiency by streamlining processes and implementing innovative solutions.
- Increased productivity by optimizing workflows and eliminating bottlenecks in operations.
- Ensured facilities were following operating procedures for consistent results across the organization in the production and logistics areas.
- Established performance benchmarks, monitoring progress towards these targets for ongoing operational success.
- Evaluated new technologies or tools for potential integration into existing processes, assessing their benefits against any associated risks. ( shrink tunnel, Baysek )
- Trained employees on best practices, ensuring a knowledgeable workforce capable of meeting organizational objectives, Lean Manufacturing.
- Conducted root cause analyses to identify areas for improvement in operations, leading to enhanced efficiency levels, KPI.
- Oversaw inventory management, maintaining optimal stock levels while reducing wastage and associated costs, and enforced FIFO.
- Improved customer satisfaction with timely and effective resolution of concerns and issues.
- Trained and guided team members to maintain high productivity and performance metrics.
Operations Manager
Smurfit Kappa Group
02.2015 - 01.2017
- Supervised operations staff of 250 employees and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes by consistently measuring all KPI at all machine centers.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Operations Manager
Smurfit Kappa Group
04.2007 - 02.2015
- Supervised operations staff of 150-200 employees and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes by having meeting on their own KPI and goals on a monthly basis.
- Conducted regular performance reviews with supervisors, identifying areas for improvement and developing action plans to address them in areas of quality and KPI.
- Enhanced customer satisfaction by establishing clear communication channels by having 2 daily production meetings with CS, Production , scheduling and logistics.
- Analyzed and reported on key performance Indicators to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment ensuring that the PM schedule is followed.
- Identified and enforced all safety protocols.
- oversaw process improvements plans, resulting in increased productivity and reduced operational costs.
- enforced our quality control systems to boost overall product consistency and reliability ensuring customer satisfaction.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Production Manager
Corrugados De Baja California / OCC
02.2001 - 04.2007
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Managed internal operational standards and productivity targets by reviewing the KPI on a weekly basis with all supervisors.
- Delivered direct feedback to senior management regarding project visibility and status.
- Reviewed maintenance and repair problems with the maintenance manager to determine appropriate action. for resolution.
- Estimated labor requirements to support anticipated workload by having consistent meetings with the sales manager and GM.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Established preventive maintenance schedule for production equipment, minimizing unplanned downtime.
- Initiated and managed lean manufacturing initiative, resulting in more efficient use of resources and reduction in lead times.
Logistics Manager
Orange County Container Group LLC
02.1995 - 02.2001
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of 30 logistics professionals, providing coaching and guidance in order to meet all of our customers needs.
- Conducted regular inventory audits and logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Meticulously tracked shipments from origin to destination with the use of tele track systems, proactively addressing any delays or issues that arose during transit.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Streamlined logistics processes by implementing efficient inventory management systems.
- Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
- Reduced warehouse storage costs with effective space utilization strategies and also enforcing our FIFO policy.
- Achieved significant cost reductions by optimizing routes and consolidating shipments, without compromising on delivery timelines.
- Optimized warehouse layout for increased efficiency in inventory management, leading to smoother operational flow.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Education
BBA - Business Management
Pasadena City College
Pasadena, CA06-1988
Skills
- Production planning
- Operations management
- Continuous improvements
- Production optimization
- Quality control
- Project management
- Cost reduction
- Manufacturing
- KPI tracking
- Lean manufacturing
- Logistics
- Maintenance planning
Languages
English
Professional Working
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeTimeline
Production Manager
Cajas Y Empaques / Digital Packaging of America
01.2024 - 09.2024
Operational Excellence Team /Special Projects Coordinator
Smurfit Kappa Group
01.2022 - 01.2024
Operations Manager
Smurfit Kappa Group
03.2021 - 01.2022
Operational Excellence Team Member
Smurfit Kappa Group
01.2017 - 03.2020
Operations Manager
Smurfit Kappa Group
02.2015 - 01.2017
Operations Manager
Smurfit Kappa Group
04.2007 - 02.2015
Production Manager
Corrugados De Baja California / OCC
02.2001 - 04.2007
Logistics Manager
Orange County Container Group LLC
02.1995 - 02.2001
BBA - Business Management
Pasadena City College
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