Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Miguel Hernandez

Hernandez
South El Monte,CA

Summary

Motivated professional with a strong background in customer service and warehouse operations. Dedicated to enhancing the customer experience and improving service quality. Adept at utilizing extensive experience to streamline processes and optimize efficiency. Committed to delivering exceptional results and exceeding expectations in all aspects of work.

Overview

8
8
years of professional experience

Work History

Associate

Walmart
04.2022 - Current
  • Provided excellent customer service through efficient case handling and effective zoning.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Package handler

IMS
09.2020 - 04.2022
  • Monitored pharmaceutical packaging to ensure compliance with cleanliness regulations.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

General Laborer

Bay Cities
08.2019 - 08.2020

Arranged cardboard sheets on pallets for transport.

  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.

FedEx handler

FedEx
09.2018 - 07.2019
  • Performed loading and unloading activities with a focus on safety and efficiency.
  • Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.

Five Below Associate

Five Below
03.2017 - 02.2018

Assisted customers in finding supplies, maintained cleanliness of store and managed restocking.

  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma - Science

South El Monte High School
South El Monte, CA
06.2022

Skills

  • Team player
  • Reliable
  • Customer service
  • Time management
  • Attention to detail
  • Workplace safety
  • Decision-making
  • Flexible schedule
  • Problem-solving
  • Goal driven

Hobbies and Interests

  • I like going for drives
  • Playing sports

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Associate

Walmart
04.2022 - Current

Package handler

IMS
09.2020 - 04.2022

General Laborer

Bay Cities
08.2019 - 08.2020

FedEx handler

FedEx
09.2018 - 07.2019

Five Below Associate

Five Below
03.2017 - 02.2018

High School Diploma - Science

South El Monte High School
Miguel HernandezHernandez