Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MIGUEL HERNANDEZ

New York,NY

Summary

Dynamic beverage professional with extensive experience in the service industry, specializing in creating engaging drink experiences. Proven track record of enhancing customer satisfaction and driving sales through innovative beverage offerings. Committed to delivering high-quality service and fostering a positive atmosphere in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Nizuc
01.2025 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Bartender

District Tap House
01.2022 - 01.2024
  • Provided enthusiastic and courteous greetings to customers to elevate satisfaction.
  • Restocked bar supplies and alcohol inventory regularly to ensure availability.
  • Evaluated customer preferences, offering personalized recommendations based on assessments.
  • Exhibited thorough knowledge of the menu to assist guests effectively.
  • Directed a team during demanding private events, sustaining quality service under pressure.
  • Upheld service excellence while managing high-volume scenarios.
  • Optimized inventory management processes to align with operational needs.
  • Cultivated positive customer interactions through attentive service.

Bartender

IRIS
01.2021 - 01.2023
  • Kept informed on current food and beverage offerings, focusing on daily specials.
  • Applied meticulous attention to detail to enhance service quality.
  • Balanced multiple priorities efficiently while working under pressure.

Barback

District Social
01.2018 - 01.2020
  • Maintained health department standards through consistent cleanliness of all bar areas.
  • Administered inventory management to ensure adequate supplies of liquor, beer, and garnishes.
  • Organized supplies and cleaned tables to support high demand during busy shifts.
  • Demonstrated refined multitasking skills in fast-paced environments for optimal service.
  • Quickly replaced empty kegs and soda syrups to sustain beverage availability.
  • Executed setup and breakdown of bar areas for special events effectively.
  • Delivered food orders to patrons at bar and table settings reliably.
  • Fostered team collaboration by offering assistance to coworkers when required.

Education

High School Diploma -

Escuela Nacional Preparatoria N5 Jose Vasconcelos UNAM
CDMX, Mexico

Skills

  • Customer service and communication
  • Initiative and problem-solving
  • Reliability and punctuality
  • Team collaboration
  • Knowledge of beverages and cocktails

Certification

NYC Food Handler Certificate

Languages

English
Spanish

Timeline

Server

Nizuc
01.2025 - 08.2025

Bartender

District Tap House
01.2022 - 01.2024

Bartender

IRIS
01.2021 - 01.2023

Barback

District Social
01.2018 - 01.2020

High School Diploma -

Escuela Nacional Preparatoria N5 Jose Vasconcelos UNAM

Similar Profiles

CREATE PROFILE