Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Miguel Illas

Katy,TX

Summary

Hardworking and motivated Logistic and Warehouse Manager with +20 years of experience In Export and Import Process and regulations to South America and Europe; record of success in Home Appliance, Construction and Oilfield industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.

Overview

5
5
years of professional experience

Work History

Logistics Manager

Schlumberger Technology Corporation
Houston, TX
10.2022 - 08.2024
  • Managing the shipping Export Operation for Tools Such as Drilling Tools, Explosives, Radioactive materials, Chemicals, Cables, Frack parts Shipping them to South and Central America, Europe, and Asia with average about 150 Shipment per Month
  • Managing Import Operations for Spare parts, Tools and Radioactive Sources from China, Vietnam, UK for an estimated of 450 shipments per month
  • Managing and supervising Trades Control for Export and Import
  • Opened 2 new sites and relocate a warehouse that the inventory value is over $112 Millions to a new Location closer to the production site what will impact saving for more $915K annually for Materials transportation
  • Organization in Tactical Procurement, Strategic Sourcing, Contracts, International Logistics, TCC, Transportation, Materials
  • Created reports to track shipment progress, delivery times, and costs associated with transport
  • Analyzed data to identify trends in customer demand and adjusted supply chain accordingly
  • Drafted policies regarding storage, distribution, and transportation of products
  • Oversaw warehouse staff to ensure proper handling and storage of materials and products
  • Ensured compliance with government regulations related to freight forwarding activities
  • Implemented cost-saving measures such as route optimization for shipments
  • Resolved customer complaints related to shipping issues or delays in transit times
  • Organized distribution networks including trucking fleets, warehouses, and third-party vendors
  • Maintained relationships with key stakeholders like customers, suppliers, distributors
  • Conducted training sessions for new employees on safety procedures within the warehouse
  • Investigated claims of damaged cargo or lost shipments to determine cause and remedy
  • Maintained high standards of internal and external customer service
  • Reconciled shipment data between multiple systems to maintain alignment
  • Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.

Warehouse Manager

Schlumberger Technology Corporation
Missouri City, TX
10.2021 - 10.2021
  • Creation in SAP for Maximum & minimum, reorder point that was the main Key to improve the inventory turnover KPI's in 11%
  • Creation of cycle Count Procedures and Policies that allowed us to improve the inventory accuracy from 81% to 98% representing and increasing the materials availability to 94%
  • Creation for a Consignment Supplier warehouse that allowed us to reduce the West Texas Inventory materials from $12 Million to 9.3 million and increased our fill rate measurement from 88% to a 97%
  • Reduced the Quantities of storekeeper working in different Shift from 41 to 27 (35 %) by re-direct roles and responsibilities making a huge impact at annual salary saving more than $600k
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods
  • Developed strategies to optimize workflow processes to maximize productivity
  • Monitored staff performance, identified areas for improvement, and provided training as needed
  • Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks
  • Established procedures for receiving, storing, handling hazardous materials safely
  • Collaborated closely with logistics teams to ensure smooth flow of shipments across international borders
  • Drafted policies related to storage space utilization and distribution operations
  • Increased productivity through cross-training and thorough training of both current employees and new hires
  • Supervised activities of workers engaged in receiving, storing, and shipping products or materials
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity
  • Identified opportunities to reduce cost and improve productivity
  • Directed investigations to verify and resolve customer or shipper complaints.

Logistic Manager HFE/HCS

Schlumberger Technology Corporation
Sugar Land, TX
07.2019 - 10.2021
  • Developed and implemented strategies to increase customer satisfaction and loyalty
  • Created monthly reports for senior management summarizing operational performance metrics
  • Coached, mentored and trained team members in order to improve their job performance
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards
  • Initiated new projects that resulted in increased productivity across all departments
  • Developed annual goals for each department based on market trends and competitor analysis
  • Collaborated with other departments to ensure timely completion of projects within budget constraints
  • Ensured compliance with all applicable laws, regulations, industry standards
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets
  • Created training modules and documentation to train staff
  • Minimized staff turnover through appropriate selection, orientation and training
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely
  • Conducted quality, timely performance feedback and performance appraisals
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

Post Graduate Diploma - Supply Chain

Carabobo University
Venezuela
09.2012

Post Graduate Diploma - International Trade

London School of Economics
London
11.2004

BBA - Business Management

Fermin Toro University
Venezuela
07.2000

Skills

  • Cross-Functional Team Management
  • Team Leadership
  • Key Performance Indicators
  • Kaizen Projects
  • Continuous Improvement Projects
  • SAP Super Use
  • Incoterms
  • Export /Import Process
  • Performance Management
  • Business Administration
  • Strategic Planning
  • Process creation and evaluation for Opportunities of Improvements
  • Dangerous Goods Packing and Handling regulations per IATA
  • Route Optimization
  • Carrier Negotiations
  • International Freight Management
  • Shipping and receiving
  • Import and export operations
  • Team Management
  • Freight Forwarding
  • Logistics Oversight
  • 3PL and LTL knowledge
  • Warehouse Management
  • Safety standards
  • Domestic Freight Management
  • Cost-reduction strategies

Custom

  • Spanish, Native/ Bilingual
  • English, Full Professional
  • Portuguese, Elementary

Timeline

Logistics Manager

Schlumberger Technology Corporation
10.2022 - 08.2024

Warehouse Manager

Schlumberger Technology Corporation
10.2021 - 10.2021

Logistic Manager HFE/HCS

Schlumberger Technology Corporation
07.2019 - 10.2021

Post Graduate Diploma - Supply Chain

Carabobo University

Post Graduate Diploma - International Trade

London School of Economics

BBA - Business Management

Fermin Toro University
Miguel Illas