Miguel Jacome
Bloomfield,NJ
Summary
Hardworking manufacturing professional effective in team-based environments and cross-trained in [ Train the Trainer] roles. Steps in and handles diverse tasks while maintaining high quality and performance goals. Ready to apply knowledge and abilities and take on new Capitan role with productive team at Articulate Coordinator driven to succeed. Strategic planning and relationship management expert. Demonstrated ability to complete tasks accurately despite interruptions and competing demands. Motivated Coordinator with 11 years of Safety Manager, Safety, Home Delivery, Receiving. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record. Customer-oriented Coordinator with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Bringing expertise in Shuttle Outbound / Inbound product production and extensive experience working in Microsoft, WMS,AS400,RP, EBOL, OMS, FMS settings. Proven leadership skills and outstanding workplace focus. Desire to apply knowledge and abilities and take on challenging new role.
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
17
17
years of professional experience
Work History
Supervisor of Operations
Crate And Barrel
05.2021 - 03.2024
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Site Safety Manager
Vanguard Construction & Co
09.2017 - 08.2022
- Enhanced site safety by implementing comprehensive safety programs and procedures.
- Reduced accident rates through consistent safety inspections and employee training sessions.
- Ensured compliance with OSHA regulations, conducting regular audits and addressing non-compliance issues promptly.
- Collaborated with project managers to develop and implement site-specific safety plans for various projects.
- Improved employee awareness of safety protocols by creating informative presentations, handouts, and visual aids.
- Conducted thorough investigations into workplace incidents, identifying root causes and implementing corrective actions.
- Maintained detailed records of all safety-related activities, ensuring accurate documentation for reporting purposes.
- Facilitated open communication channels between employees and management to address concerns related to workplace safety.
- Coordinated regular toolbox talks, reinforcing key safety concepts among employees on a consistent basis.
- Increased overall site security by developing access control systems and closely monitoring visitor activity at all times.
Area Manager Best Buy Co Inc.
Best Buy Co Inc.
03.2011 - 04.2021
- Used metrics to assess performance regarding cost per miles, empty miles and levels of service
- Managed day-to-day shipping and receiving, typically overseeing more than [98) stores Hub, shuttle Researched issues to address shipping errors and packaging mistakes
- Utilized ordering, tracking and billing systems and associated processes
- Saved costs through negotiating contracts with freight companies and suppliers
- Supported the [T5) delivery network consisting of [3) Distribution centers and [98) stores
- Consistently met company and department objectives within budget and time constraints
- Reviewed profit and loss statements and metrics to identify trends and opportunities
- Led and managed projects to support logistics efforts and plans
- Inspected product load for accuracy and safely transported it around the warehouse
- Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport
- Implemented strategic shipping policies to achieve long and short-term sales targets
- Communicated with floor managers to determine merchandise placement
- Established transportation cost standards and economical shipping practices
- Reported inventory balances and cycle counts in both ERP and WMS systems
- Synthesized project findings into actionable recommendations with demonstrable effects on business performance
- Evaluated and reconfigured systems to support customer service and operational goals
- Evaluated operational records and made scheduling adjustments to maximize efficiency
- Stacked and transported all overstock to storage areas
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts (trainer) safely and with 0% incident rate for over 10 years
- Monitored department performance data to identify and avoid potential risks
- Forecasted manpower requirements based on daily workload and company targets.
- Skilled at working independently and collaboratively in a team environment.
Team Leader, Operations
366 Executive Staff
01.2007 - 07.2011
- Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality
- Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion
- Collaborated with team members to complete demanding projects under tight deadlines
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Created and maintained production schedules based on employee productivity, company needs and seasonal plans
- Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity
- Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction
- Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
Supervisor
Eagle Warehousing
02.2009 - 06.2011
- Established and enforced clear goals to keep all employees on same level and working collaboratively
- Inspected incoming supplies to verify conformance with materials specifications and quality standards
- Identified and corrected issues negatively impacting team and business operations
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules
- Realigned workflows with changing business demands by evaluating processes and employee strengths
- Executed new training initiative to improve skills and develop leaders from within
- Coordinated with internal departments to maximize operational efficiency across all areas, including incoming and outgoing shipments and daily production
- Supervised successful team of 35 by conveying project information consistently, quickly resolving issues and delivering constructive feedback
- Established and maintained operating schedules to provide effective coverage for key areas and to achieve customer service objectives.
Education
Some College (No Degree) - Criminal Justice
Essex County College
Newark, NJ01.2015
Skills
- Maintenance Oversight
- Facilities Inspection
- Staff Evaluation
- Recruitment and hiring
- Budget Planning
- Program Planning
- Team Development
- Logistics Management
- Regulatory Compliance
- Report Preparation
- Staff Management
- Database Administration
- Inventory Management
- Employee Supervision
- Payroll Administration
- Operations Management
- Root Cause Analysis
- Adaptability and Flexibility
- Goal Setting
- Attention to Detail
- Adaptability
- Excellent Communication
- Problem-solving abilities
- Microsoft Office
- Motivational Leadership
- Regulations and compliance
- Safety program development
- Incident Investigation
- Environmental protection processes
- Risk Identification
- Lock out tag out programs
- Environmental Audits
- Safety audits
- Confined Space Entry
- Compliance Management
- Policy Development
- Hazard Identification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Supervisor of Operations
Crate And Barrel
05.2021 - 03.2024
Site Safety Manager
Vanguard Construction & Co
09.2017 - 08.2022
Area Manager Best Buy Co Inc.
Best Buy Co Inc.
03.2011 - 04.2021
Supervisor
Eagle Warehousing
02.2009 - 06.2011
Team Leader, Operations
366 Executive Staff
01.2007 - 07.2011
Some College (No Degree) - Criminal Justice
Essex County College