Well-organized, proactive, and resourceful in problem-solving. Detail-oriented team player with strong organizational skills.
Overview
24
24
years of professional experience
Work History
Wireless Internet Technician
BNT Broadband / DD Underground
03.2020 - 11.2023
Enhanced customer satisfaction with prompt troubleshooting and resolution of connectivity problems.
Reduced downtime by proactively identifying potential equipment failures and implementing preventive measures.
Streamlined installation processes for new customers, ensuring timely service delivery and minimal disruption to existing networks.
Educated clients on best practices for maintaining reliable wireless connections within their homes or businesses.
Provided exceptional customer support by responding to inquiries promptly, accurately diagnosing problems, and providing clear guidance on necessary steps for resolution.
Set up hardware and software in optimal configurations to meet network performance requirements.
Monitored network hardware operations to evaluate proper configuration.
Optimized wireless network performance through regular monitoring and analysis of signal strength, interference, and traffic patterns.
Production Manager/Grower
Bonnie Plants
01.2014 - 03.2020
Assessed manufacturing processes and recommended improvements to increase productivity.
Drove daily production activities with effective communication and leadership.
Fully involved with Station manager on Growing phases , including watering , fertilizing ,spraying ,product observations and evaluation of quality during the growing process.
Established position requirements, schedules and production team processes.
Achieved production targets on regular basis by carefully managing processes.
Inspect farm equipment for safety concerns and oversaw maintenance services.
Help to managed farm operations, including staff hiring, training, development, scheduling and supervision.
Prepared and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Evaluated employees’ strengths and assigned tasks based upon experience and training.
Cultivated professional working relationships with peers, Station Manager,Sales Rep Production Employees.
Quality Control Inspector
Beff Products
02.2013 - 10.2013
Created and deployed best practices to improve efficiency and reduce defects.
Completed precise measurements using special tools.
Monitored performance and generated reports detailing quality of product and defect rates.
Monitored production processes to gain understanding of problematic steps and rectify issues.
Performed visual inspections and non-destructive tests where appropriate.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Communicated with production team members about quality issues.
Inspected incoming and outgoing materials for accuracy and quality.
Bookkeeper, Tire Mounting And Repairs
Penas Tires
01.2012 - 02.2013
Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking
Generated invoices upon receipt of billing information and tracked collection progress.
Matched purchase orders with invoices and recorded necessary information.
Located and fixed tire flats with compounds or physical patches.
Checked, installed and repaired brake system components such as rotors, pads and drums.
Evaluated fluid levels, battery functioning and vehicle leaks.
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Supervisor
Michael Foods Inc.
06.1999 - 10.2011
Collaborated with other leaders and executives to direct workflow and support operations.
Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs.
Kept accurate and detailed records of personnel progress and productivity.
Implemented policies and standard operating procedures for continuous improvement.
Oversaw loading and unloading of packages in warehouse.
Planned, organized and monitored resources to ensure efficient use of labor, equipment and materials.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
Preparatoria Moises Saenz
Guadalajara Jalisco Mex
Fashion Design
Escuela De Diseno De Modas
Guadalajara Jalisco Mex
Skills
Production planning
Resource planning
Safety and compliance
Equipment operation
Strong leadership abilities
Continuous improvements
Process optimization
Maintenance and repair
Organizational skills
Excellent multi-tasking ability
Team leadership
Strategic planning
Network Troubleshooting
Fiber Optics
Equipment Configuration
Teamwork and Collaboration
Problem-Solving
Multitasking
Adaptability and Flexibility
Team Collaboration
Organizational Skills
Wireless Networking
Accomplishments
Production Consistently met production and schedule levels.
Maintenance Reduced equipment downtime through planned maintenance.