Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miguel Jorge

Spring Valley,NY

Summary

Dynamic operations manager with a proven track record at Bameso, enhancing customer experiences and streamlining workflows. Skilled in organizational development and performance evaluations, I successfully reduced costs through strategic financial planning and fostered a positive team environment, driving productivity and achieving operational excellence. Knowledgeable Desired Position with proven track record in strategic planning and operational excellence. Successfully led diverse teams to improve performance and streamline processes. Demonstrated expertise in leadership and financial management. Experienced with business operations, strategic planning, and team leadership. Utilizes innovative approaches to enhance productivity and drive business success. Track record of effective financial management and operational efficiency. Results-driven management professional prepared to lead and innovate within this role. Demonstrates strong focus on team collaboration, strategic planning, and operational excellence. Known for adaptability in dynamic environments and steadfast commitment to achieving targets. Skilled in leadership, project management, financial oversight, and stakeholder engagement. Results-driven management professional prepared for high-impact roles. Extensive experience in optimizing operations and driving business growth. Known for fostering team collaboration and achieving results with flexibility and reliability. Key skills include strategic planning and personnel management. Customer-oriented General Manager with Number years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

23
23
years of professional experience

Work History

GM Of Bameso Basketball Team

Bameso
06.2021 - Current
  • Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
  • Fostered a positive work environment to improve team morale and productivity levels.
  • Reduced costs with thorough budget analysis and strategic financial planning.
  • Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.

Música Group Route Manager

MA Entertainment
02.2013 - Current
  • Enhanced customer satisfaction by resolving service issues promptly and professionally.
  • Conducted driver ride-alongs and observations to evaluate and improve driver performance.
  • Monitored daily operations and routes to resolve issues and drive operational effectiveness.

Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.

Artist Personal Driver

MA Enterteiment And Ulloa Promotion
02.2013 - Current

Drive the artist from his arrival in the country until his return.


Drive the artist to his performances every night and be punctual with his arrival times for his shows.


Be able to drive at all hours without putting the artist's life at risk.

Artist Personal Security

MA Enterteiment
02.2012 - Current

Take care of the artist or group of artists during their tours.


Take care of the artist while he is singing in his performances.


Take care of the artist upon departure and arrival at the hotel and on his travels.

Technician

Terminex Pest Control
03.2008 - 03.2012
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Supervisor

Performing Arts Center
06.2002 - 06.2006
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

Associate Of Applied Business - Business Administration

Lehman College
Bronx, NY

High School Diploma -

Centro De Estudios Santo Domingo
Dominican Republic
08.1998

Skills

  • Organizational development
  • Operations management
  • Consistently meet goals
  • Performance evaluations

Languages

Spanish
Full Professional

Timeline

GM Of Bameso Basketball Team

Bameso
06.2021 - Current

Música Group Route Manager

MA Entertainment
02.2013 - Current

Artist Personal Driver

MA Enterteiment And Ulloa Promotion
02.2013 - Current

Artist Personal Security

MA Enterteiment
02.2012 - Current

Technician

Terminex Pest Control
03.2008 - 03.2012

Supervisor

Performing Arts Center
06.2002 - 06.2006

Associate Of Applied Business - Business Administration

Lehman College

High School Diploma -

Centro De Estudios Santo Domingo
Miguel Jorge