Business Management graduate with extensive experience in logistics, operations, and team leadership. Proven ability to streamline processes, manage workforce operations, and deliver excellent customer service. Seeking a remote business or operations management role where organizational, analytical, and leadership skills will contribute to company success.
Work History
Uber Driver
2 Years 5 Months
Self-Employed | 05.2024 - Current
Transported passengers safely to destinations using optimized routes for timely arrivals.
Using the Uber app to accept ride requests and navigate to pick-up locations.
Providing excellent customer service, including assisting passengers with luggage and answering questions.
Delivered exceptional customer service by assisting with luggage and addressing passenger inquiries.
Complied with traffic regulations while prioritizing passenger comfort and satisfaction.
Driver Technician
1 Year 11 Months
Herc Rentals | 06.2022 - 05.2024
Managed time effectively to ensure compliance with federal regulations and departmental standards for record-keeping
Maintained all assigned company tools and equipment on assigned service truck, and performed preventive maintenance on assigned company vehicle and trailer.
Use diagnostic equipment as an aid to locating vehicle defects
Travel (up to 100%, some weeks) to multiple locations, performing LTL (less than load) pick-ups
Managed vehicles, assigned routes, and customer schedules while ensuring accurate driving logs, pre-trip/post-trip inspections, and compliance with DOT, RCRA, DEA, and EPA regulations
Driver could be operating a flatbed, tanker, collection truck, and/or vacuum truck
Operates and drives equipment in support of the Specialty Services Group engaged in high-pressure, material processing, JL Filtration, or Tech Sonics Group
Safe and legal operation of the company’s motor vehicles
Linehaul Driver
2 Years
Central Transportation | 05.2020 - 05.2022
Transporting items from a starting location to a specific destination
Loaded and unloaded freight securely to ensure safe transport
Selected optimal routes for timely deliveries
Securing the goods for transport
Fastened items in place to prevent damage during transport
Coordinated with dispatch team regarding schedules, workloads, and route options
Recording driving hours to meet guidelines.
Logistics Specialist
11 Years 9 Months
United States Army | 10.2003 - 07.2015
Supervised and managed receipt, storage, distribution, and issuance of equipment and supplies to optimize resource accessibility.
Maintained equipment records and inventory for accurate tracking and reporting of materials to support logistical operations.
Maintaining equipment records and inventory, ensuring accurate tracking and reporting of materials.
Coordinated logistics operations for military missions, facilitating efficient movement of personnel and equipment.
Supervised staff development.
Education
Bachelor of Science - Business Management
University of Phoenix | Online and New Orleans, LA | 02-2024
Half way through a Master's Program in Information Systems with a current GPA of 3.84.
Comptia Tech+ Certification
Information Technology Specialist Certification
Expected to have Comptia Security+ Certification within 3 months.
Will complete MIS in June of 2027
3.84 GPA
Class A Commercial Driver's License - Transportation
Coastal College | New Orleans | 05-2018
Skills
Logistics & Supply Chain
Operations Management
Customer Service
Dependable professional
Reliability
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Comptia Tech+ Certification
Information Technology Specialist Certification
Expected to have Comptia Security+ Certification in 3 months
Cybersecurity Training - May 2026-May 2027
Timeline
Uber Driver
Self-Employed
05.2024 - CurrentRead More
Driver Technician
Herc Rentals
06.2022 - 05.2024Read More
Linehaul Driver
Central Transportation
05.2020 - 05.2022Read More
Logistics Specialist
United States Army
10.2003 - 07.2015Read More
Coastal College
Class A Commercial Driver's License from Transportation