Miguel Lopez Gonzales
Phoenix,AZ
Summary
Resourceful Inventory Specialist driven to maximize customer engagement and Accuracy. Organized team player adept at multitasking on complex assignments in challenging, fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
RTI Inventory Specialist
HelloFresh
Goodyear, AZ
08.2023 - 02.2024
- using Scanner guns to perform constant cycle counts to identify any potential issues early on.
- teach newcomers using our scanners and procedures while working in a buddy system to ensure a smooth and safe training period.
- Identifying root causes of inventory discrepancies between physical count and computer records. through cause-and-effect analysis.
- Maintained accurate and up-to-date inventory records.
- Conducted periodic inventories and physical counts of product supplies.
- Ensured proper storage conditions for all items in the warehouse.
- Organized regular cycle counts to identify any potential issues early on.
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
- Collaborated with other departments to coordinate replenishment activities as required.
- Entered information into system to update status reports.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
CLAIMS ANALYST III
ADECCO
Phoenix, AZ
06.2021 - 06.2023
- Reviewed customer claims, identified discrepancies and determined appropriate course of action.
- Analyzed claim data to identify trends and recommend process improvements.
- Prepared detailed reports on claim status, payment history, and other relevant information.
- Verified documents to ensure accuracy of information provided by customers.
- Maintained accurate records of all claim activities in accordance with company policies.
- Advised customers on filing requirements, documentation needed, and other matters pertaining to their claims.
- Followed all company procedures to keep data confidential.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Investigated potentially fraudulent claims with focus on thoroughness, quality and cost control.
Package Handler
AMAZON WAREHOUSE
Phoenix, AZ
12.2019 - 01.2020
- Organized warehouse space for efficient storage of goods.
- Loaded and unloaded shipments from delivery trucks with manual pallet jacks.
- Stacked empty pallets in designated areas according to safety regulations.
- Assisted in preparing orders for shipping by packing products into containers or wrapping them onto pallets for transportation purposes.
- Performed cycle counts as required by management to ensure proper inventory levels were maintained at all times.
- Cleaned work area after each shift in order to maintain a safe working environment.
- Collaborated with supervisors and managers regarding daily tasks that need attention.
- Assisted co-workers with lifting heavy objects when needed.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Staged and sorted multiple types of products for loading.
- Updated inventory and production information using warehouse management systems and scanner guns.
Education
High School Diploma -
GLENDALE HIGH SCHOOL
Glendale, AZ05.2017
Some College (No Degree) - Biomedical Sciences
Phoenix Community College
Phoenix, AZSkills
- Hard working
- Bilingual (Spanish)
- Great communication skills
- Item tagging
- Inventory Control
- Inventory Reconciliation
- Cycle counting
- Inventory Tracking
- Order Fulfillment
- Material Handling
- Discrepancy Resolution
- Data Management
- Warehouse Organization
- Basic Math
- Attention to Detail
- Process Implementation
- Error Adjustments
- Proper Storage Protocols
- MS Office
- Warehouse Operations
- Discrepancy Investigation
- Stock replenishment
- Quality Procedures
- Barcode scanning
- Stocking and Organization
- Digital and Physical Counts
- RFID systems
- Teamwork and Collaboration
- Inventory organization
- Heavy Lifting
Leadership Experience
I have managed to gain and practice leadership skills in my previous experience when working as an RTI Inventory specialist. I lead small teams by Evaluating team productivity and accomplishments, promptly communicating all safety related issues and concerns, manage inventory integrity by Measuring inventory transactions integrity accuracy while providing feedback to the operations and fulfillment teams.
References
Angel Rios, 774-253-6842
Certification
- Certified Pool Operator (CPO)
Languages
Spanish
Native/ Bilingual
Timeline
RTI Inventory Specialist
HelloFresh
08.2023 - 02.2024
CLAIMS ANALYST III
ADECCO
06.2021 - 06.2023
Package Handler
AMAZON WAREHOUSE
12.2019 - 01.2020
High School Diploma -
GLENDALE HIGH SCHOOL
Some College (No Degree) - Biomedical Sciences
Phoenix Community College