Miguel Machuca
Big Spring,TX
Summary
Strong communication and interpersonal skills with a focus on active listening and emotional intelligence. Passionate about helping people by finding creative and fast solutions. Very motivated. Want to Gain experience and work with all types of jobs to further Knowledge in every aspect. Hydroblaster trained in hazardous runoff prevention when in contact with hazardous materials. Utilized personal protective equipment preventing exposure to hazardous materials. Cleaned equipment and area after hydroblasting .
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tech
Advance Industrial Services
09.2022 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Performed hydro blasting on industrial equipment such as construction equipment, power plants and oil refineries.
- Used hydro blaster to contain and clean up hazardous waste spills.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Assisted with rigging and installation of production equipment, pumps and pipes.
Night Auditor
TownePlace Suites by Marriott
01.2022 - 09.2022
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Assisted hotel guests with check in and out procedures courteously.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Checked auditing discrepancies by reconciling cash drop and credit card transactions.
- Reviewed item requests and room service orders for accuracy and needed assistance.
- Processed end-of-day paperwork using Fosse, verifying deposits and rectifying discrepancies.
Front Desk Associate
Hoilday Inn Express
08.2021 - 01.2022
- Greeted 60+ customers in-store per day, responding to inquiries, helping with purchase decisions, and providing exceptional customer service
- Maintain composure and positive demeanor in all sessions
- Ensure high-level customer service and employee morale levels
- Provide information on local attractions and restaurants to non-local visitors
- Process up to 60+ guest arrivals and departures daily
- Troubleshoot and fix office equipment, including copy machine and Opera system
- Balance teller drawer at the end of each shift
- Trained1 new hire, ensuring compliance with all regulations and standards
- Secured and locked sensitive financial material, such as cash and money orders to prevent theft and minimize risk
Hotel Front Desk Clerk
Best Western
09.2020 - 07.2021
- Respond to customer inquiries quickly via phone, email, or in-person
- Greet all customers with a warm, friendly welcome
- Answer basic questions from customers in a clear, friendly manner
- Collect payments and handle petty cash
- Resolve office-related issues according to predetermined procedures
Education
High School Diploma -
Maricopa High School
Maricopa, CA06.2021
Skills
- Customer Service
- Guest Services
- Multitasking and Organization
- Verbal and Written Communication
- Night Audit Reports
- Front Desk Operations
- Computer Skills
- Invoicing and Billing
- Payment Processing
- Hotel Safe Deposits
- Data Gathering
- Records Management
Certification
- H2S Clear
- Safeland
- Twic
Timeline
Tech
Advance Industrial Services
09.2022 - Current
Night Auditor
TownePlace Suites by Marriott
01.2022 - 09.2022
Front Desk Associate
Hoilday Inn Express
08.2021 - 01.2022
Hotel Front Desk Clerk
Best Western
09.2020 - 07.2021
High School Diploma -
Maricopa High School
- H2S Clear
- Safeland
- Twic
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