Miguel Mancilla

• Inspected, tested, cleaned, and recovered consumer electronics including cameras, audio devices, keyboards, mice, gaming consoles, smartwatches, styluses, routers, phones, and tablets
• Performed functional testing and troubleshooting to determine product condition and resale eligibility
• Utilized AR Tech Grading, Refurb Grading, and CRETS Problem Solve systems to evaluate products for resale, refurbishment, or Warehouse Deals processing
• Determined whether items met standards to be sold as new, refurbished, or used through inspection, testing, and cosmetic recovery
• Performed sort operations using Excel-based systems to determine product routing to SPAR, CRETS Problem Solve, or Advanced Detection
• Conducted audits and problem-solving activities to maintain process accuracy, inventory quality, and operational standards
• Quickly adapted to new systems and workflows in a newly launched department while maintaining productivity and quality expectations

• Supported warehouse operations through indirect roles including End of Line, Water Spider, Transport, Manifest, and Problem Solve• Maintained workstation efficiency by supplying yellow totes, liquidation totes, and operational materials to stations across departments • Retrieved and transported operational materials from outbound areas to support workflow continuity and reduce downtime • Performed manifest operations by binding and palletizing shipments while determining proper outbound destinations to ensure accurate routing and shipping • Assisted with Problem Solve (PS) functions to identify and resolve inventory, processing, and operational issues impacting workflow • Maintained organized and safe work areas while supporting high-volume operational demands

• Installed customer batteries, headlights, and windshield wiper blades while ensuring proper fitment and functionality
• Assisted customers in troubleshooting vehicle concerns and identifying proper automotive parts based on symptoms and vehicle needs
• Performed battery testing and supported basic diagnosis of charging and electrical system issues
• Delivered automotive parts to commercial shops and other AutoZone locations while maintaining accuracy and timely service
• Conducted register audits, inventory management, stocking, and merchandise organization to maintain operational accuracy
• Supported sales operations while consistently prioritizing customer satisfaction and problem resolution
• Operated pallet jacks and handled materials safely in fast-paced retail and warehouse environments
• Demonstrated strong ownership mindset by going above and beyond to ensure jobs were completed correctly and customer concerns were resolved