Miguel Marquez
Lyons,IL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Encouraging shift assistant and analytical problem-solver with talents for team building, leading and motivating. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Warehouse Manager
Amazon
Downers Grove, IL
04.2025 - Current
- Managed inventory control processes, optimizing stock levels and reducing discrepancies.
- Trained and mentored team members on best practices for equipment handling and safety protocols.
- Coordinated shipping schedules, ensuring timely delivery of products to clients and maintaining customer satisfaction.
- Developed standard operating procedures to streamline processes and enhance operational efficiency.
Assistant Shift Manager
Amazon
Downers Grove, IL
05.2021 - 04.2025
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance
- Exercised composure under pressure and in escalated customer service scenarios.
- Implemented workflow improvements that enhanced productivity and reduced order fulfillment time.
- Oversaw daily warehouse operations, ensuring compliance with safety regulations and efficiency standards.
Education
High School Degree -
J Sterling Morton High School
Berwyn, IL05.2020
Skills
- Inventory Assessments
- Interpreting Job Specifications
- Cost Efficiency
- Managing Operations and Efficiency
- Coordinating Daily Operations
- Operational Planning
Timeline
Warehouse Manager
Amazon
04.2025 - Current
Assistant Shift Manager
Amazon
05.2021 - 04.2025
High School Degree -
J Sterling Morton High School