Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miguel Martinez

Humble,TX

Summary

Driven professional with a track record of enhancing team collaboration and problem-solving at AutoZone. Excelled in returns processing and active listening, significantly improving inventory efficiency and customer trust. Demonstrated strong critical thinking and product sales skills, contributing to a positive and results-driven work environment. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

7
7
years of professional experience

Work History

Commercial Sales Associate

AutoZone
04.2022 - Current
  • Maintained a well-organized and efficient inventory system for easy access and tracking of auto parts.
  • Contributed to a positive work environment by fostering teamwork, assisting colleagues with tasks when needed, and maintaining open lines of communication with supervisors.
  • Established trust with customers through honest assessments of their vehicle problems and recommending appropriate solutions.
  • Assisted customers in selecting the most suitable auto parts for their vehicles, ensuring optimal performance and safety.
  • Maintained extensive understanding of common problems and methods for repair.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.

Food Handler

McDonald's
05.2021 - 03.2022
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
  • Received, unpackaged and stored incoming food deliveries.
  • Checked and logged food temperatures every hour.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.

Manager

Subway
01.2018 - 02.2021
  • Supported kitchen staff in daily operations, including prep work, cooking, and dishwashing as needed to ensure seamless service.
  • Assisted in setting up and breaking down kitchen stations.
  • Maintained high personal grooming standards and uniform presentation.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

High School Diploma -

Kingwood Park High School
05.2022

Skills

    Returns processing

    Problem-solving skills

    Team Collaboration

    Clean Driving Record

    Active Listening

    Critical Thinking

    Money handling abilities

    Call Management

    Product Sales

    Delivery Scheduling

Languages

Spanish
Professional Working

Timeline

Commercial Sales Associate

AutoZone
04.2022 - Current

Food Handler

McDonald's
05.2021 - 03.2022

Manager

Subway
01.2018 - 02.2021

High School Diploma -

Kingwood Park High School

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Miguel Martinez