Miguel Martinez
Customer Service Professional
Tampa
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Senior Hunk
College Hunks Hauling Junk & Moving
Tampa Fl
09.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Assistant Sales Manager
Dollar Tree
12.2022 - 04.2024
- Performed all opening and closing procedures
- Handled night bank deposits
- Processed store inventory
- Maintained a high standard of merchandising, placement, and proper display techniques to create an inviting atmosphere for customers
- Unloaded inventory from delivery truck
- Trained and developed store associates in both operations and merchandising
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Welcomed customers and helped determine their needs.
Cashier
Keyfood Marketplace
05.2022 - 10.2022
- Greeted customers, operated the cash register and accurately recorded all sales
- Processed all customer sales transactions, tendering cash and credit
- Directed customers who asked for specific grocery items
- Assisted in merchandising, such as stocking, pricing
- Managed self-checkout to ensure accurate customer transactions
- Maintained current knowledge of store promotions and highlighted sales to customers
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
F.D.R High School
Brooklyn, NY05.2022
Associate of Science - Cybersecurity
Hillsborough Community College
Tampa, FL 05.2001 -
Skills
- Customer Service
- Problem-solving
- Detail Oriented
- Sales expertise
- Sales team supervision
- Customer Assistance
- Payment Collection
- Drawer balancing
- Cash Handling
- Dependable and responsible
- Calm under pressure
- Verbal communication
Timeline
Senior Hunk
College Hunks Hauling Junk & Moving
09.2025 - Current
Assistant Sales Manager
Dollar Tree
12.2022 - 04.2024
Cashier
Keyfood Marketplace
05.2022 - 10.2022
Associate of Science - Cybersecurity
Hillsborough Community College
05.2001 -
High School Diploma -
F.D.R High School