Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Miguel Martinez

Carson,CA

Summary

Logistics and dock operations supervisor with proven record leading warehouse and yard teams, optimizing inbound and outbound processes, and enforcing safety and compliance. Skilled in WMS/TMS and ERP/MRP systems, load planning, and visual management tools. Delivered streamlined material flow through SOP development and strategic layout design, reducing unload times and maintaining zero safety incidents. Seeking to apply expertise in fast-paced manufacturing operations.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Inbound Dock Operations Supervisor

Forward Air
Los Angeles, CA
08.2025 - 02.2026
  • Directed and managed all terminal dock operations, supervising day-to-day inbound activities of dockworkers, drivers, and support personnel, driving continuous improvement initiatives.
  • Creating and planning inbound trailers utilizing several methods of shipment forecasting using applications and programs.
  • Prioritized hot shipments and ensured proper trailer placement for efficient, time saving unloading operations.
  • Created pre-loads of daily shipments for several customers daily delivery and pick up scheduling.
  • Delegating manpower to successfully execute breakout plans in an efficient, time saving, cost effective manner
  • Performing daily audits for compliance and production standards via ERP/MRP systems.
  • Maintained efficient, timely, and safe inbound operations while minimizing protocol.
  • Enforced strict adherence to safety procedures and environmental compliance across staff and equipment operators.
  • Utilize WMS (Warehouse Management System) for inventory control across various customer accounts, including long-term storage, supply chain/fulfillment, eCommerce
  • Ensure daily pre-trip and post-trip equipment inspections for forklift-certified operators, maintaining operational readiness of forklifts, Top Handlers, yard hostlers, and other equipment.

Operations Supervisor – Warehouse & Yard

PCC Logistics / PACIFIC CONTAINER
CARSON, CA
02.2025 - 06.2025
  • Manage all warehouse and yard operations, including cross-dock, trans-load, refrigerated inbound/outbound processes, applying lean manufacturing principles to optimize material flow.
  • Supervise both company workforce and temp agency personnel; maintain and track hours worked.
  • Oversee flatbed operations and serve as operating supervisor for Top Handler, Hyster heavy-lift equipment, and yard hostlers.
  • Coordinate overweight and oversized shipments (e.g., Open Top, Flat Rack, Flatbed, Lowboy, Step Deck); responsible for load planning.
  • Use Excel control logs to manage vendor records, supply needs, work orders, and purchase orders.
  • Utilize WMS (Warehouse Management System) for inventory control across various customer accounts, including long-term storage, supply chain/fulfillment, eCommerce, and oversized cargo handling.
  • Maintain facility appearance, condition and security
  • Perform facility inspections
  • Assist in the loading and unloading of trailers
  • Monitor adherence to company and agency safety procedures and environmental compliance standards.
  • Ensure daily pre-trip and post-trip equipment inspections are completed accurately; maintain operational readiness of forklifts, Top Handlers, yard hostlers, and other equipment.
  • Oversaw daily operations, ensuring adherence to safety protocols and efficiency standards.
  • Coordinated inventory management, optimizing stock levels to reduce waste and enhance service delivery.

CES Yard Operations Supervisor

NFI Industries / CAL Cartage
Carson, CA
10.2023 - 12.2024
  • Ensured all inbound containers designated for the U.S. Customs exams were received in proper condition for inspection and implemented visual management systems to track container status.
  • Supervised a team of shipping/receiving clerks and yard hostlers, managing schedules and hours for accurate payroll processing.
  • Resolved customer, driver, and yard issues including refrigerated trans-loads, fumigation, regulated waste, and inbound/outbound operations.
  • Operated Top Handler equipment, performing 20–25 container flips per PM shift.
  • Enforced strict adherence to safety procedures and environmental compliance across staff and equipment operators.
  • Maintained yard equipment, ensuring hostlers, golf carts, and Top Handlers were in working order. Verified completion of pre- and post-trip inspections.
  • Coordinated adjustments to inbound procedures based on capacity and shuttle availability.
  • Oversaw yard operations, ensuring efficient container flips and prompt servicing of FL, empty, and chassis recoveries.
  • Managed terminal shuttle operations, warehouse trans-loads, and next-day exam schedule planning.
  • Planned local shuttle operations moving Customs-released cargo to external yards.
  • Conducted safety demonstrations and OSHA-compliant training; maintained accurate monthly safety training records.

Load Planner / Dock Operations Supervisor

Yellow Freight Systems / YRC Freight
Gardena, CA
12.2020 - 07.2023
  • Directed and managed all terminal dock operations. Supervised, Planned and Coordinated day to day Inbound operations along with planning and creating Local City P&D routing operations..
  • Oversaw clerical and union workforce for rail, terminal shuttles, and line-haul. /
  • Monitored inbound forecasts via rail, ground, or local shuttles; created inbound load reports and assigned routes for city drivers.
  • Prioritized hot shipments and ensured proper trailer placement for delivery.
  • Maintained efficient, timely, and safe inbound operations while minimizing union grievances through proper seniority protocol.
  • Led daily P&D dispatch operations and resolved time-sensitive customer and driver issues.
  • Developed and adjusted pickup routes for optimal driver/equipment use.
  • Promoted internally to Load Planner based on operational leadership and performance.
  • Trained new staff on equipment operation and best practices for optimal productivity.
  • Coordinated logistics for inventory management, optimizing stock levels and order fulfillment.
  • Implemented process improvements that increased output quality and reduced waste.
  • Supervised team performance, ensuring adherence to safety protocols and operational standards.
  • Streamlined daily operations to enhance workflow efficiency and reduce downtime.
  • Completed weekly payroll discrepancies for 32 employees punch times.

Dispatch Coordinator / Fuel Route Planner

Dion and Son's / Amber Resources
Long Beach, CA
06.2018 - 10.2020
  • Managed Wet Hose, Bulk Fuel, Lube, DEF, and special project deliveries for public and private sectors.
  • Applied knowledge of DOT regulations, HAZMAT, lubricants, solvents, and refinery ops.
  • Dispatched and assigned tank wagons, trucks, and trailers to optimize resource usage.
  • Adapted to route changes caused by absences or mechanical issues; communicated changes to operations and sales teams.
  • Provided dispatch coverage on nights, weekends, and holidays, handling emergencies and spill events.
  • Reviewed prior-day manifests and created compliance and incident documentation as needed.
  • Handled appointment scheduling and routing for over 20 same-day call in fuel shipments per week.

Dispatch Coordinator / Harbor Drayage

Harbor Transport Xpress Inc.
Gardena, CA
12.2015 - 06.2018
  • Manage all warehouse and yard operations, including cross-dock, trans-load, refrigerated inbound/outbound processes.
  • Scheduled deliveries of import containers from LA/LB Ports using 65 company and contracted drivers.
  • Used TMS software for real-time tracking and slip-seat scheduling.
  • Monitored and supervised daily Availability checks, and reports created to address any fees, demurrage, detentions, yard closures, and containers appointment and pending appointments.
  • Resolved operational and delivery problems; planned routes for volume and efficiency.
  • Ensured compliance with DOT regulations and optimized fleet performance.
  • Managed driver HOS compliance and maximized truck usage via strategic driver assignments.
  • Generated performance and cost-efficiency reports for upper management.
  • Coordinated dispatch operations to ensure timely deliveries and optimized routes.
  • Managed communication between drivers and clients to enhance service reliability.
  • Implemented tracking systems to monitor shipment progress and improve transparency.
  • Led team meetings to discuss operational challenges and foster collaborative solutions.
  • Oversaw compliance with safety regulations and industry standards in transportation operations.
  • Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
  • Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
  • Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
  • Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
  • Developed and implemented process enhancements to drive continuous program improvement.
  • Provided ongoing support for drivers with route adjustments, load information, or other assistance as needed during their shifts.
  • Scheduled and organized delivery routes.

Dispatch Coordinator / Bulk Fuel Operations

KAG West / Kenan Advantage
Long Beach, CA
12.2009 - 09.2015
  • Scheduled and dispatched bulk fuel deliveries across Southern California, including gravity and pumped drops.
  • Served major supply chain stores and federal/state contracts.
  • Used FMS/web tools to maintain replenishment schedules and route fuel loads.
  • Addressed and documented driver-reported incidents such as spills or contamination.
  • Managed last-minute dispatch changes and emergency response coordination.
  • Applied knowledge of DOT regulations, HAZMAT, lubricants, solvents, and refinery ops.
  • Dispatched and assigned tank wagons, trucks, and trailers to optimize resource usage.
  • Adapted to route changes caused by absences or mechanical issues; communicated changes to operations and sales teams.
  • Coordinated daily dispatch operations to ensure timely and efficient delivery of services.
  • Led initiatives to streamline documentation processes, ensuring compliance with industry regulations.
  • Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
  • Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.

Education

GED -

Carson High School
Carson, CA
10.2009

Skills

  • Warehouse & Inventory Management: Warehouse Management System (WMS), Warehouse Operation, Inbound and Outbound Operations, Shipping & Receiving, Material Handling, Inventory Control, Inventory Management, Equipment Control Management
  • Logistics & Transportation: Transportation Warehouse, Dock and Terminal Operations Management, Routing and Delivery scheduling utilizing (RMS) Routing Management System), Dispatch Operations (LTL Domestic, OTR, Local P&D, Line-haul, Container Drayage, Rail Terminal, Intermodal, Airfreight), Driver Operations Management, Logistics Coordinator 1,2, Rates and Quotes, Fleet Management, Certified Top Handler, Hyster Top Handler lift operator, oversized cargo receiving, planning and loading FB, Lowboy, OT, FR, Shift Manpower Scheduling / Planning, Leadership & Process Improvement: Team Leadership & Accountability
  • Systems & Technology: Transportation Management System (TMS), ERP/MRP systems, SAP, Cycle counting, KPI tracking,
  • Safety, Compliance & Certifications: OSHA/DOT Safety, DOT regulations and Compliance management, Smith System 5 KEYS - Driver and Fleet safety, Haz-Mat 1st Response Training, Forklift Certification, Regulatory compliance

Accomplishments

  • Supervised team of 20 staff members.
  • Collaborated with team of 8 in the development of New Time Saving, cost effective and streamlined the use of resources utilized for day to day operations and rise of daily productivity in our facility gate operations and its process, procedures and protocol .

Certification

  • Certified Hyster Top Handler Container lift Operator, NFI Industries - December 2024 ~ December2027
  • Certified Forklift Operator (Sit Down, Clamp, Boom Hoist lifts) - PCC Logistics & Recertified with Forward Air - March 2026 ~ March 2029
  • CPR. First Aid, & Safety Training - First Responders Management Training - NFI Industries / PCC Logistics ~ July 2024 Recertified September 2025 ~ September 2027

Timeline

Inbound Dock Operations Supervisor

Forward Air
08.2025 - 02.2026

Operations Supervisor – Warehouse & Yard

PCC Logistics / PACIFIC CONTAINER
02.2025 - 06.2025

CES Yard Operations Supervisor

NFI Industries / CAL Cartage
10.2023 - 12.2024

Load Planner / Dock Operations Supervisor

Yellow Freight Systems / YRC Freight
12.2020 - 07.2023

Dispatch Coordinator / Fuel Route Planner

Dion and Son's / Amber Resources
06.2018 - 10.2020

Dispatch Coordinator / Harbor Drayage

Harbor Transport Xpress Inc.
12.2015 - 06.2018

Dispatch Coordinator / Bulk Fuel Operations

KAG West / Kenan Advantage
12.2009 - 09.2015

GED -

Carson High School
Miguel Martinez